Reception Supervisor
Fujairah, United Arab Emirates
Job Description
:
- Supervises reception area for proper flow & operations.
- Organize reception area to fulfill principal standards & requirements
- Monitor service advisors' performance to meet set targets & objectives by Service Manager.
- Trains service advisors to apply customer care steps advised by Company & Principal.
- Suggests ideas & plans to enhance customer satisfaction level.
- Prepares & submits reports required by Service Manager taking into consideration deadlines.
- Follow & solve customersxe2x80x99 complaints escalated by service advisors.
- Diploma Degree in IT/BA or any equivalent majority.
- 3~5 years experience in customer service (preferred with any Automotive Agency/Dealer).
- Excellent communication skills in English (additional Arabic language is preferred).
- Smart appearance
- High managing skills to drive employeesxe2x80x99 engagement & motivation.
- Ability to work under pressure and handle multiple tasks.
- Paid Annual Leave
- Medical Insurance
- Travel Ticket
- Family Status
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Job Detail
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Job IdJD1770492
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned