Job Description

Reception Administration

Job Summary:

We are seeking a highly organized and professional Receptionist/Administrative Assistant to join our team. The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front-office experience. In addition, they will provide essential administrative support to ensure the smooth day-to-day operation of the office.

Key Responsibilities:Front Desk Management:

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls to appropriate staff members.
• Manage incoming and outgoing mail, packages, and courier services.
• Maintain a clean and organized reception area.

Administrative Support:

• Assist in managing schedules, appointments, and meetings.
• Handle office correspondence, including drafting emails, letters, and memos.
• Maintain and update filing systems, both physical and electronic.
• Monitor and replenish office supplies, placing orders as needed.
• Prepare and distribute meeting agendas and minutes.

Customer Service:

• Respond to general inquiries from clients, vendors, and partners via phone or email.
• Provide accurate information and resolve queries in a timely manner.

Office Coordination:

• Ensure office equipment is functioning and coordinate with vendors for maintenance or repairs.
• Support the onboarding of new employees by preparing their workspace and office materials.
• Assist with travel arrangements, bookings, and itineraries for staff.

Other Duties:

• Collaborate with various departments to support organizational goals.
• Perform other related tasks as assigned by the management team.

Qualifications and Skills:

• Education: High school diploma or equivalent; a degree in Business Administration or a related field is a plus.
• Experience: 1-3 years of experience in a similar role is preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Communication Skills: Excellent verbal and written communication skills.
• Organizational Skills: Strong multitasking and time-management abilities.
• Interpersonal Skills: Polished, professional demeanor with a customer-focused attitude.
• Languages: Fluency in English is required; knowledge of additional languages is an advantage.

Key Competencies:

• Dependability and punctuality.
• Attention to detail and accuracy.
• Ability to handle sensitive information with discretion.
• Proactive problem-solving skills.

Employment Details:

• Working Hours: 8am-6pm
• Location: Ras Al Khaimah, corniche al qawasim.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED3,500.00 per month