Job Description

Job Title : Female Telecaller - Real Estate Agency (Dubai)

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We are seeking a motivated, dynamic, and professional Female Telecaller to join our growing real estate agency in Dubai. This position requires someone with excellent communication skills, a passion for sales, and a proactive approach to client engagement. As a Telecaller, your primary responsibility will be to reach out to potential clients, build rapport, and schedule meetings for our sales team, with the ultimate goal of converting leads into long-term relationships and successful property transactions.

Key Responsibilities :

• Cold Calling & Lead Generation :
• Make outbound calls to potential clients from provided databases or generated leads.
• Introduce the agency's real estate services, including available properties, investment opportunities, and market trends.
• Qualify leads based on customer requirements and potential for sales.
• Scheduling Meetings :
• Set up appointments for property viewings, consultations, and meetings between clients and the sales team.
• Effectively manage schedules and coordinate between clients and agents to ensure smooth meeting arrangements.
• Follow up with clients to confirm meetings and answer any preliminary questions.
• Client Relationship Management :
• Build and maintain strong relationships with potential clients through continuous communication and personalized attention.
• Address any client concerns or queries promptly, ensuring a positive customer experience.
• Keep clients updated on new properties, offers, and market trends to maintain their interest.
• Target Achievement :
• Meet daily, weekly, and monthly call and meeting targets.
• Strive to generate a consistent pipeline of qualified leads and scheduled appointments for the sales team.
• Data Entry & Reporting :
• Accurately log client information, calls, and meeting details into CRM software or lead tracking systems.
• Provide regular updates to management on call activity, lead status, and upcoming meetings.
• Report on call outcomes, including client feedback, to help refine sales strategies.
• Collaboration :
• Work closely with the sales team to ensure that clients are well-handled and appointments are followed up on.
• Share insights from calls to improve marketing strategies and service offerings.

Qualifications & Skills :

• Excellent Communication : Fluent in English (Arabic or other languages is a plus).
• Prior Experience : Previous telecalling or customer service experience in real estate or sales is a plus, but not mandatory.
• Proactive & Results-Oriented : Must be comfortable working in a target-driven environment and possess strong persuasion skills.
• Tech-Savvy : Familiarity with CRM tools, Excel, or similar software for tracking leads and meetings.
• Organizational Skills : Ability to multitask and handle a high volume of calls and appointments.
• Professional Attitude : Punctual, reliable, and well-presented, as you'll be the first point of contact for potential clients.

Working Conditions :

• Location : Dubai, UAE.
• Schedule : Full-time, office-based position. Working hours may be from 9 AM to 6 PM, with some flexibility depending on client availability.
• Compensation : Competitive salary with performance-based incentives for achieving targets.

Why Join Us? :

• Growth Opportunities : As our agency grows, there are ample opportunities for career advancement into senior sales roles or management positions.
• Supportive Work Environment : We offer comprehensive training and a team-oriented environment to ensure your success.
• Exciting Industry : The Dubai real estate market offers endless opportunities for growth, making this a vibrant and rewarding field to be a part of.

This role is perfect for an enthusiastic, motivated individual with a passion for real estate and customer service. If you are looking for an exciting opportunity in a fast-paced, growing market, we encourage you to apply.

Job Type: Full-time

Pay: From AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• telecalling: 1 year (Preferred)

Language:

• english (Preferred)