Job Number 24138880
Job Category Management Development Programs/Interns
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementUnderstand the customer needs and requirements to live up to their expectations. Ensure adherence, from all colleagues, to all quality assurance guidelines and measures. Daily and weekly tours of the resort for thorough inspections of all back and front of house areas. Identify areas of improvement. Develop new procedures and processes to eliminate problems. Keep accurate documentation of the inspections and quality checks. Analyze feedback shared by guests on social media platforms: TripAdvisor, Guest Voice, Booking.com, Expedia.com. Responsible for creating weekly Quality power point presentations to analyze guest feedback with key quality team players. Update the daily Quality slide on the Commitment to Excellence booklet including information on LQA, Guest Feedback and GXP. Responsible for daily colleagues recognition on behalf of the Executive Offices. Weekly update on the Q&A Board in the back of house hallway, including data on LQA, Guest Voice, TripAdvisor and Bulgari standards.To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!Marriott International is the world\xef\xbf\xbds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?marriotthotelinternshipMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. This job has been sourced from an external job board.
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