Job Description

• Participate in the creation of quality documentation, including policies, standard operating procedures, food safety and quality manual.
• Ensure all SOPs adhere to SFC requirements.
• Update the regulatory requirement master file and the country export requirements to ensure they are
• up to date.
• Handle customer complaints through the system.
• Support the Assistant QA manager in conducting the route case analysis.
• Inspect the batch related to customer complaints in the warehouse and submit the report for the further
• action.
• Update the food watch system daily.
• Conduct the food safety training for the food handlers as per the plan.
• Prepare the customer complaints summery for the weekly meetings.
• Prepare customer questionnaires and self-declarations and share them with customers along with other requested documents.
• Conduct SIS and retail audits and share a detailed report of the audit findings to facilitate corrective
• actions.
• Conduct inspections of co-packing facilities during Bayara/Afia/CRF production.
• Conduct GMP audits at all plants and share a detailed report of the audit findings to facilitate corrective
• actions
• Conduct regular audits of 3PL providers and share a detailed report of the audit findings to facilitate
• corrective actions.
• Conduct supplier audits and share a detailed report of the audit findings to facilitate corrective actions.
• Raise the supplier NCRs related to non-conformed products received from the supplier.
• Perform comparison studies of competitor samples as needed
• Conduct internal & External QDI
• Create test groups for new products and make amendments for existing products in D65 for quality
• orders.
• Assist with the customer and regulatory audits.
• Act as a team member for internal audits for FSSC, ISO 9001, and Halal certifications.
• Manage the quality activities related to the munch box.
• Perform other related duties or assignments as directed.


ABOUT SAVOLA

At Savola, we know who we are and we know what we are doing.



We are the leading strategic investment holding group in the food and retail sectors across the MENA (Middle East, North Africa) region. We are proud of our Saudi heritage, our current international presence and the ethical business model that sets us apart. We think that companies perform best when they play to their strengths. For us, this means focusing our resources on building a strong portfolio of assets in the food and retail sectors. Through companies under our two entities, Savola Foods and Savola Retail, we now operate large numbers of grocery stores and produce everyday household staples loved by consumers in 50 countries. Our profits also come from stakes we hold in other companies in our core sectors and other industries.



https://www.savola.com/en/about-us

Life at Savola

Due to our reputation as one of the Kingdom's leading employers, we remain committed to ensure the welfare of all our employees, reflected in a wide range of programs designed to enhance career development; recognise and reward outstanding staff and their achievements and promote a positive, balanced professional environment.



Our People At Savola, we are committed to adding value for all stakeholders, as our human capital philosophy does not only benefit employees, but also has a direct effect on business performance, and ultimately, the value we offer to our shareholders. That's why investing in human capital is one of our core strategic priorities. Therefore, Savola enables its employees to create professional value by acquiring and developing a highly skilled and competent workforce that will face, respond and lead challenges, while investing in a values-driven culture that promotes outstanding performance and fosters leadership.