JobTitle: QA HeadExperience: 15 to 20+ yearsLocation: DubaiWork Mode: Full-TimeJob BriefOne of our esteemed client is looking for a passionate and experienced QA Head to lead and inspire a dynamic team in Dubai. If you have a strong background in testing, with a focus on the banking and financial services industry (BFSI), this is your chance to shape the future of quality assurance and testing in one of the most vibrant regions.Youll drive transformation through automation, lead key projects, and mentor a talented group of professionals. We need someone who can not only manage complex testing programs but also drive strategic change, all while fostering innovation and collaboration within the team.Key ResponsibilitiesStrategic Leadership

• Develop and implement testing strategies tailored to BFSI workflows, covering retail, corporate, and SME banking.
• Lead automation-first initiatives, integrating robotic and API automation across key accounts.
• Oversee BAU testing engagements and transformation project deliveries, ensuring continuous improvement.

Service Delivery

• Manage the delivery of multiple testing projects, including functional, automation, SV, and performance engineering.
• Ensure the timely and quality delivery of services within defined scopes and budgets.
• Provide CxOs with overall status updates, risk assessments, and mitigation plans.
• Lead integrated reporting for stakeholders, keeping them informed on progress, risks, and actionable insights.
• Build and maintain high-performing delivery teams working in both Agile and traditional testing environments.

Client Engagement & Governance

• Work directly with clients to scope new projects, develop SOWs, and manage proposals.
• Define and implement strong governance models for project reviews and stakeholder engagement.
• Present business cases, POCs, and value propositions to drive innovations and business growth.
• Align service delivery with long-term business strategies and revenue planning.

Team Development & Knowledge Management

• Manage cross-functional teams of 100+ members, including Test Managers, SME experts, and domain professionals.
• Mentor and coach teams to foster innovation and continuous improvement across delivery, product, and business domains.
• Standardize testing practices, tools, and methodologies across all projects to ensure consistency and excellence.

Risk & Issue Management

• Identify project risks, assess impacts, and guide teams toward resolution.
• Ensure quality and compliance across functional, performance, data migration, middleware, and other applications.

Qualifications and ExperienceEducation: Bachelors or Masters degree in Computer Science, Information Technology, or a related field.Experience:

• 15 to 20+ years of experience in service delivery for large-scale testing projects, particularly in the Middle East.
• Proven expertise managing testing delivery portfolios for banking and financial services clients.
• Strong knowledge of core banking applications (e.g., core banking, assets, payments, compliance, ESB).
• Hands-on experience in managing QA transformation projects and setting up QA best practices.
• Provided thought leadership and consulted clients on multi-year QA roadmaps.

Technical Expertise:

• Proficiency in automation tools (e.g., Selenium, API Automation) and DevOps-CT frameworks.
• Expertise in Agile, DevOps, and traditional testing methodologies.
• Experience with Microservices, cloud, and modern architectures relevant to QE.
• Familiarity with APM tools and observability is an advantage.

Core Competencies:

• Leadership: Experience managing large teams (400+), including engagements with 120+ members.
• Financial Acumen: P&L management experience for portfolios exceeding xe2x82xb940 Cr.
• Client-Centric Approach: Skilled in client handling, governance, and cross-functional collaboration.
• Innovation: Proven ability to drive automation-first strategies and deliver outcome-based results.
• Strategic Thinking: Align testing delivery with business strategies and future priorities.

Why Join Us?

• Impactful Work: Lead transformative projects in a high-growth sector and shape the future of quality assurance in the BFSI space.
• Growth Opportunities: Thrive in a fast-paced, dynamic environment with ample opportunities for career advancement.
• Innovative Culture: Join a team that embraces innovation, encourages creative problem-solving, and celebrates continuous improvement.
• Work-Life Balance: We offer a supportive work environment that values your personal well-being as much as your professional success.
• Collaborative Environment: Work alongside industry experts and a dedicated team focused on excellence and achieving results.

If you're ready to take on an exciting leadership role and make a real difference in the world of quality assurance, we would love to hear from you!Application InstructionsIf you are a result-oriented QA Head with 15 to 20+ years of experience and a passion for contributing to the growth of our client's company, we invite you to apply by sharing your updated resume with or apply here.Note: We value every application. Due to the high volume, only shortlisted candidates will be contacted.Your understanding is appreciated in this regard!

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