Key Responsibilities:Media Relations

• Develop relationships with local and international travel, lifestyle, and hospitality journalists and influencers.

• Write and distribute press releases, media kits, and announcements to promote the hotels offerings and events.

• Coordinate media visits, interviews, and press conferences to increase media coverage and visibility.

• Monitor media coverage and provide management with insights on the hotels public perception.

Guest Relations and Reputation Management

• Address guest inquiries or complaints professionally and swiftly, maintaining a positive public image.

• Monitor online reviews and social media mentions, responding to guest feedback in a manner that reflects the hotels standards.

• Develop strategies to enhance guest satisfaction and retention through effective communication.

Content Creation and Social Media Management

• Develop content for the hotels website, blog, and social media channels to engage followers and attract new guests.

• Plan and implement social media campaigns highlighting hotel promotions, services, and local attractions.

• Oversee the creation of visually appealing content, such as videos, photos, and graphics, to showcase the hotels unique features and experiences.

Event Management

• Plan, promote, and execute events, press tours, and influencer visits to increase the hotels visibility and attract guests.

• Coordinate with the events and food & beverage teams to ensure smooth operation and exceptional guest experiences.

• Represent the hotel at travel and hospitality industry events, trade shows, and community functions.

Brand Partnerships and Influencer Marketing

• Identify and collaborate with relevant influencers, bloggers, and local businesses to increase the hotels exposure.

• Establish partnerships with travel agencies, tourism boards, and other industry-related organizations to boost brand presence.

Research and Analytics

• Conduct research on hospitality trends, competitor activities, and guest preferences.

• Analyze the effectiveness of PR campaigns and provide insights and recommendations to improve strategies.

RequirementsGender: Male onlyEducation: Graduate

• 1-2 years local experience liaising with Immigration, Labor department and other government departments for all employee affairs.

• Experience in public relations or communications, preferably within the hospitality or travel industry.

• Knowledge of UAE Labor Laws.
• Strong written and verbal communication skills with a professional, guest-focused approach.

• Proficiency in social media management and digital marketing.

• Ability to handle high-pressure situations, maintain confidentiality, and adapt to the hotels fast-paced environment.

Key Skills and Competencies:

• Exceptional interpersonal and networking abilities.

• Creativity and innovation in developing promotional campaigns.

• High level of professionalism and discretion.

• Analytical skills for measuring PR impact and campaign effectiveness.

BenefitsSalary & other benefits: To be discussed during the interview

Reap HR