Property Manager
Dubai, United Arab Emirates
Job Description
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The Holiday Homes Property Manager is responsible for overseeing the day-to-day operations and management of holiday rental properties, ensuring they are well-maintained, fully operational, and provide exceptional guest experiences. They are tasked with managing all aspects of property operations, from guest services to maintenance coordination, to drive guest satisfaction and maximize property revenue. Key Responsibilities:
- Property Operations: Oversee all operational aspects of holiday rental properties, including maintenance, housekeeping, security, and landscaping, to ensure properties are well-maintained and meet high-quality standards.
- Guest Services: Ensure exceptional guest experiences by managing guest inquiries, reservations, check-ins, and check-outs. Address guest concerns and inquiries promptly and professionally to enhance guest satisfaction.
- Marketing and Promotion: Collaborate with marketing teams to develop and execute marketing strategies to drive occupancy and revenue. Monitor online listings, respond to guest reviews, and implement promotional campaigns to attract guests.
- Rental Management: Manage property rental schedules, rates, and availability. Coordinate with booking platforms and travel agencies to optimize occupancy and revenue.
- Financial Management: Develop and manage property budgets, monitor expenses, and ensure financial objectives are met. Analyze financial performance and implement cost-saving measures to maximize profitability.
- Property Maintenance: Coordinate maintenance and repairs, including scheduling contractors, overseeing renovations, and ensuring timely resolution of maintenance issues. Conduct regular property inspections to identify maintenance needs and ensure property compliance with safety and health regulations.
- Staff Management: Recruit, train, and supervise property staff, including housekeeping, maintenance, and guest services personnel. Provide leadership, guidance, and performance feedback to ensure a high-performing team.
- Compliance: Ensure compliance with local regulations, zoning laws, health and safety standards, and industry best practices. Stay informed about changes in regulations and implement necessary measures to maintain compliance.
- Relationship Management: Build and maintain positive relationships with property owners, vendors, suppliers, and local authorities. Negotiate contracts, oversee vendor performance, and resolve disputes to ensure smooth property operations.
- Reporting: Prepare regular reports on property performance, occupancy rates, revenue projections, and guest feedback. Present findings to senior management and make recommendations for improvements.
- Bachelor\'s degree in hospitality management, business administration, or related field. Master\'s degree preferred.
- Minimum of 2-5 years of experience in property management, hospitality, or related field, with a focus on vacation rental properties.
- Strong understanding of property management principles, including guest services, maintenance, marketing, and financial management.
- Excellent communication, interpersonal, and customer service skills.
- Proven leadership and team management abilities, with the ability to motivate and develop a diverse team.
- Proficiency in property management software, Microsoft Office Suite, and online booking platforms.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Knowledge of local regulations, zoning laws, and safety standards related to vacation rental properties.
- UAE Driving License
- Do you have experience in Holiday Homes or Real estate ?
- UAE Driving License (Required)
- Holiday Homes/Real Estate: 2 years (Required)
- UAE Driving License (Required)
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Job Detail
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Job IdJD1668958
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned