• Responding to external agent or potential tenant inquiries.

• Assist in overseeing the operations of vendors and contractors for various services, such as cleaning, maintenance, and security.

• Conduct regular property inspections to identify and address maintenance issues.

• Oversee the cleanliness and upkeep of the facility, including grounds and common areas.

• Maintain regular and effective communication with tenants through email, phone, and in-person meetings.

• Address tenant inquiries, concerns, and complaints promptly and professionally.

• Manage all of the leasing processes.

• Assist in preparing and distributing tenant notices regarding rent reminders, maintenance schedules, and policy updates.

• Maintain effective communication with homeowners via email, phone, and WhatsApp when required and coordinate with the Owners Association (OA) to promptly and effectively address resident complaints, disputes, and concerns

• Extract opening balances and newly invoiced charges from MOLLAKs reports.

• Assist the OA in collecting due and overdue service charges through circular notices and follow-up emails. Provide regular financial reports to management on service charge collections.

• Support the OA in developing long-term plans for the community, including capital improvements and strategic initiatives.

• Minimum of 3-5 years of experience in real estate property and/or community management or a related field.

• Preferred Certifications: M-100, M-202, M-201

• An Associates degree in Property Management, Real Estate, Business Administration, or a related field is preferred.

• In-depth knowledge of the Dubai real estate market and local regulatory environment.Proficiency in MS Office and relevant software: YARDI, Iskaan, Mollak.

• Ability to maintain high ethical standards and integrity in all property management activities.

• Ability to work effectively as part of a property management team and coordinate activities with other departments.

• Ability to pay attention to detail in lease agreements, financial reports, and property inspections.

• Skill in collecting rent payments, handling delinquent accounts, and managing financial records

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