Our client a well-established real estate developer is seeking an experienced Property Management Assistant who will be responsible for overseeing the daily operations and maintenance of our portfolio, which comprises residential buildings, commercial spaces, or mixed-use developments within UAE, via collaboration with facility management contractors, owner associations, external agents, and tenants.1. PROPERTY & FACILITY MANAGEMENT:\xc2\xb7 Responding to external agent or potential tenant inquiries.\xc2\xb7 Assist in overseeing the operations of vendors and contractors for various services, such as cleaning,\xc2\xb7 maintenance, and security.\xc2\xb7 Conduct regular property inspections to identify and address maintenance issues.\xc2\xb7 Oversee the cleanliness and upkeep of the facility, including grounds and common areas.2. TENANT RELATIONS AND COMMUNICATION:\xc2\xb7 Maintain regular and effective communication with tenants through email, phone, and in-person meetings.\xc2\xb7 Address tenant inquiries, concerns, and complaints promptly and professionally.\xc2\xb7 Manage all the leasing processes.\xc2\xb7 Assist in preparing and distributing tenant notices regarding rent reminders, maintenance schedules, and policy updates.3. COMMUNITY OWNERS ASSOCIATION:\xc2\xb7 Maintain effective communication with homeowners via email, phone, and WhatsApp when required and coordinate with the Owners Association (OA) to promptly and effectively address resident complaints, disputes, and concerns.\xc2\xb7 Extract opening balances and newly invoiced charges from MOLLAKs reports.\xc2\xb7 Assist the OA in collecting due and overdue service charges through circular notices and follow-up emails. Provide regular financial reports to management on service charge collections.\xc2\xb7 Support the OA in developing long-term plans for the community, including capital improvements and strategic initiatives.4. GENERAL COORDINATION:\xc2\xb7 Team Collaboration: Collaborate with internal teams such as finance, legal, and HR.\xc2\xb7 Regulatory Compliance: Ensure all development activities comply with local laws and regulations.\xc2\xb7 Reporting: Regularly update senior management on project status through detailed reports.\xc2\xb7 Ability to conduct market research when required.\xc2\xb7 Maintain organized and up-to-date property management files, both physical and digital.QUALIFICATIONS AND PREFERRED SKILLS:\xc2\xb7 Minimum of 4 years of experience in real estate property and/or community management or a related field.\xc2\xb7 Preferred Certifications: M-100, M-202, M-201\xc2\xb7 An associate degree in Property Management, Real Estate, Business Administration, or a related field is preferred.\xc2\xb7 In-depth knowledge of the Dubai real estate market and local regulatory environment.\xc2\xb7 Proficiency in MS Office and relevant software: YARDI, Iskaan, Mollak.\xc2\xb7 Ability to maintain high ethical standards and integrity in all property management activities.\xc2\xb7 Ability to work effectively as part of a property management team and coordinate activities with others departments.\xc2\xb7 Ability to pay attention to detail in lease agreements, financial reports, and property inspections.\xc2\xb7 Skills in collecting rent payments, handling delinquent accounts, and managing financial records.ADDITIONAL NOTES:\xc2\xb7 Strong alignment with companys core values.\xc2\xb7 Detail-oriented and thorough, verifies information, completes assigned tasks with professional level grammar and attitude.\xc2\xb7 Autonomous, self-starter with the ability to manage multiple workstreams while managing priorities.\xc2\xb7 Handles competing deadlines on tight timelines.\xc2\xb7 Strong research, drafting, and oral advocacy.\xc2\xb7 High level of project management skills and the ability to interact with multiple internal and external resources to complete tasks.

NADIA Global