JOB PURPOSE
To handle all properties advertisements and listings by acting as CRM Admin and Layan Representative in the relation with different Portals & Developers; so that can generate more business leads and/or opportunities by attracting new clients to achieve the business objectives of LAYAN GROUP. DUTIES & RESPONSIBILITIES CRM Administration:
\xc2\xb7 Create users on the system and distribute the temporary passwords accordingly.
\xc2\xb7 Make sure that the CRM users are verified.
\xc2\xb7 Manage the access of other users.
\xc2\xb7 Add available properties for sale/rent on the CRM with the approved criteria of listing.
\xc2\xb7 Review all additions done by other users prior to approving them to be published.
\xc2\xb7 Give feedback by adding notes in case the listings are not matching the approved criteria.
\xc2\xb7 Add/Link the outside portals to the CRM.
\xc2\xb7 Publish the listings on portals and Layans website through CRM.
\xc2\xb7 Modify the listed properties descriptions in case of any changes in prices, offers etc.
\xc2\xb7 Update the listed properties status based on updates from Finance/Property Management for property booking or deal closing.
\xc2\xb7 Refresh the long-listed properties after checking their status with the Property Administration and/or Agents responsible for.
\xc2\xb7 Deactivate the listing on CRM once deal is closed. Portals Relations & Administration:
\xc2\xb7 Act as the point of contact between Layan Group and all portals dealing with.
\xc2\xb7 Make sure that all listings done through CRM are valid and matching the publishing criteria.
\xc2\xb7 Check the quality of the listings.
\xc2\xb7 Check that all listings are updated on daily basis to make sure that they are well used like featured listings, signature listings etc.
\xc2\xb7 Monitor the number of listings on portals on daily basis to avoid any excess that might cause penalty for over usage.
\xc2\xb7 Generate the statistics reports from each portal to analyse the impact of the companys listings on generating new leads and business opportunities.
\xc2\xb7 Prepare comparison between the different portals based on the generated reports.
\xc2\xb7 Submit the reports to the management with recommendations related to the usage efficiency of each portal.
\xc2\xb7 Attend the training sessions conducted by portals for new features and other updates.
\xc2\xb7 Coordinate and arrange the training with portals for new joining Agents.
\xc2\xb7 Coordinate and arrange the training with developers for new projects. General Duties:
\xc2\xb7 Coordinate and arrange trainings at Real Estate Regulations Authority RERA and Dubai Land Department DLD for Agents and other concern employees.
\xc2\xb7 Apply for Brokers Identity Cards (new, renewal and cancellation) on Trakheesi Portal.
\xc2\xb7 Apply for Property Permit on Trakheesi portal to enable the advertisement process as per DLD & RERA rules.
\xc2\xb7 Approach the Real Estate Developers to get NOCs and get Brokerage Agreements signed as per Managements instructions.
\xc2\xb7 Attending calls and inquiries by clients who are interested to deal with Layan and assign them to the concern Agent.
\xc2\xb7 Any other duties and tasks might be assigned by the Management. Qualifications: \xc2\xa7 Bachelor degree Experience: \xc2\xa7 2 to 4 years of experience in Admin Role preferably in Real Estate in UAE. Skills: \xc2\xa7 Excellent command in English both verbal and written. \xc2\xa7 Excellent organizational skills and attention to details. \xc2\xa7 Advanced user of MS Office applications with excellent computer skills. Customer service oriented. Job Types: Full-time, Permanent Pay: AED7,000.00 - AED8,000.00 per month Education:

• Bachelor's (Required)

Experience:

• Admin: 2 years (Required)

Language:

• English (Required)

Expected Start Date: 06/05/2024