Job Description

aG Resources is looking to connect with Handover Services Officer- Operations- Real Estate for a reputable client.

Location: Dubai



• Provide support to the section head with Handover activities, ensuring that all transactions are executed efficiently and in compliance with established procedures.
• Collaborate closely with internal teams, and external parties to facilitate successful Handover transactions.
• Key handover operations custody, including Monitoring and Tracking of all the received stock in the store linked to handover
• Handover Reporting for all projects
• Ensure strict compliance with Handover Reporting on daily basis
• Respond to customer inquiries related to Handover transactions and provide timely and accurate responses to queries within set KPI, clarifications, and information requests to ensure a transparent resale process.
• Escalate queries to section head and seek consultation as required.
• Regularly update records to reflect the latest information, changes, and developments accurately.
• Foster positive relationships with peers, legal teams, and internal departments to facilitate effective communication and collaboration.
• Prepare regular reports for management to make informed decisions.
• Ensure all Handover transactions and documentation are in full compliance with legal, regulatory, and industry requirements.

Experience

• 1+ years of experience in customer service

Qualification

• Bachelor's degree (Preference in the related field)
• Knowledge of UAE Laws / real estate Laws.
• Proficient in Microsoft Office.
• Active listening skills

Job Types: Full-time, Contract