Project ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This position reports toProject ManagerYour role and responsibilitiesIn this role, you will have the opportunity to lead the execution of medium-size projects. Each day, you will ensure that all related activities are executed in accordance with procedures, regulations, standards, specifications and targets. You will also showcase your expertise by leading the project team members to achieve project requirements, deliver contracted deliverables, and meet the committed project result. The work model for the role is: {onsite) This role is contributing to the {motion} in {UAE}. You will be mainly accountable for: xe2x80xa2 Ensuring planning, scheduling, cost, scope, and customer satisfaction of project management and order delivery activities in coordination with operations manager. xe2x80xa2 Ensuring project execution is up to ABB quality standards across the project lifecycle. xe2x80xa2 Providing internal and external customer support such as but not limited to order assistance, payment-related assistance and coordinate with relevant resources to have complete case ownership and keep an eye on customer satisfaction through the TNPS. xe2x80xa2 tracking all project costs to stay within budget, shall strive to increase project gross margin by proactively seeking opportunities and controlling risks. xe2x80xa2 Proactively informing customers about project progress, Ensures a positive customer experience throughout the entire process. xe2x80xa2 Ensuring the resolution of customer issues (e.g. order, technical, payment) by coordinating with relevant stakeholders using ABB tools (e.g. CCRP) xe2x80xa2 Preparing and analyzing regular statistics (e.g. forecast) using available tools and collecting relevant information. xe2x80xa2 Developing, implementing, and maintaining customer support processes. Participates in customer support related development projects (e.g. tools, competences, resources) xe2x80xa2 Working closely with sales team to annually assess their needs to achieve targets. xe2x80xa2 Working closely with SCM, Logistics to ensure activities as per the project timeline.Qualifications for the role
Knowledge of order processing system and SAP
Good knowledge of commercial terms and conditions
Knowledge on LCs, BGs
Strong communication and stakeholder management skills.
Decision making, flexibility and self-learning, negotiation, problem solving capability.
Basware System, BOL, SAP, OMS
Bachelorxe2x80x99s degree in engineering preferred (Electrical, Electronic or industrial engineering).
PMP Certified.
4-5 years of experience in Project management.
Benefits
Retirement plan
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