Job Title:Project ManagerLocation: Dubai, AEEmployment Type:Contract We are seeking a skilled Dental Management System Project Manager to oversee the development, implementation, and maintenance of a comprehensive Dental Management System (DMS). This role will manage the end-to-end process, from requirements gathering to deployment, ensuring that the system meets the needs of dental practices and enhances operational efficiency. The Project Manager will work closely with cross-functional teams, including software developers, the business anaylst, dental professionals, and vendors, to ensure that the DMS is delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Project Management & Planning:
- Project Scope & Planning: Define and document project goals, scope, deliverables, timelines, and budgets for the Dental Management System project.
- Stakeholder Communication: Act as the primary point of contact between stakeholders (e.g., dental practices, IT team, external vendors) to ensure effective communication and alignment of project objectives.
- Risk Management: Identify potential project risks and develop mitigation strategies. Regularly assess and update risk management plans throughout the project lifecycle.
- Timeline & Resource Management: Develop detailed project plans, including schedules, resources, and milestones. Ensure timely delivery of tasks and manage resources to avoid bottlenecks.
- Budget Oversight: Monitor and control project budgets, ensuring cost-effectiveness while maintaining project quality and scope.
- Documentation & Reporting: Maintain clear and comprehensive project documentation (including project plans, timelines, and status reports) and provide regular updates to senior management and stakeholders.System Implementation & Customization:
Software Customization: Ensure that the DMS is tailored to meet the specific needs of dental practices, including features like patient management, appointment scheduling, billing and invoicing, treatment tracking, and reporting - you will overlook the development timeline
System Integration: Oversee the integration of the DMS with existing systems such as electronic health records (EHR), payment gateways, and practice management tools.
Testing & Quality Assurance: Coordinate user acceptance testing (UAT) to ensure the DMS meets all functional and performance requirements before deployment.Team Leadership & Collaboration:
-Team Coordination: Lead and manage a cross-functional project team, including software developers, QA testers, implementation specialists, and support staff.
- Training & Support: Coordinate training for end-users (dental practitioners, office staff, and administrators) to ensure they are proficient in using the Dental Management System.Post-Implementation Support
- Deployment & Rollout: Oversee the final deployment of the system, ensuring that it\'s properly implemented across all locations with minimal disruption to daily operations.
- Ongoing Support & Optimization: Ensure the post-launch support is in place, including monitoring system performance, addressing issues, and providing ongoing updates and improvements based on user feedback.
- Continuous Improvement: Identify opportunities for system optimization, gather feedback from end-users, and implement changes to improve the overall functionality and user experience of the Dental Management System.Compliance & Regulatory Oversight:
- Data Privacy Compliance: Ensure the system complies with relevant data protection regulations, including patient confidentiality and HIPAA (or local regulations), ensuring that sensitive information is securely stored and transmitted.
- Industry Standards: Ensure the system aligns with best practices and industry standards in dental practice management, including scheduling, billing, and reporting functionalities.Qualifications & Requirements:Education:
- Bachelor\'s degree in Computer Science, Information Technology, Business Administration, Healthcare Management, or a related field.
- Certification: Project Management Professional (PMP), Agile Scrum Master, or other relevant certifications are a plus.Experience:
- Minimum of 5 years of experience in project management, with at least 2-3 years in healthcare software or dental technology projects.
- Proven experience in managing software development projects from conception to deployment, particularly in healthcare management or dental management systems.
- Experience in managing cross-functional teams including developers, business analysts, quality assurance testers, and business stakeholders.
- Familiarity with Dental Management Software or Practice Management Systems (PMS) is highly desirable.Skills:
- Project Management: Strong experience in managing complex projects using methodologies like Agile, Scrum, or Waterfall.
- Stakeholder Management: Ability to communicate effectively with both technical and non-technical stakeholders, including dental professionals and executive leadership.
- Problem Solving & Critical Thinking: Excellent analytical and problem-solving skills with the ability to anticipate and resolve project challenges.
- Time Management & Multitasking: Ability to manage multiple priorities and tasks in a fast-paced environment, ensuring deadlines are met.
- Technical Knowledge: Familiarity with software development life cycles (SDLC), integration processes, and system deployment.
- Software Tools: Proficiency in project management tools (e.g., Jira, Trello, MS Project) and collaboration tools (e.g., Slack, Teams, Zoom).Personal Attributes:
- Strong leadership and interpersonal skills, with the ability to motivate and manage teams effectively.
- Highly organized, detail-oriented, and self-motivated.
- Excellent written and verbal communication skills.
- Customer-focused with a commitment to delivering high-quality solutions and ensuring user satisfaction.Preferred Qualifications:
- Experience managing SaaS (Software as a Service) or cloud-based/server based software projects.
- Experience with DevOps practices and tools.
- Knowledge of business and technology trends in the software industry
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