Implementation of new products and enhancements to existing products/systems, so as to ensure a timely, accurate and seamless delivery, which meet the requirements, after conducting/coordinating User Acceptance Tests. This will require involvement in all phases of the project right from initiation stage through successful delivery of the project and post production monitoring.
Efficiently manage the projects and ensure correct implementation of new products or enhancements/upgrades to existing products within the Cards portfolio.
Review day to day project management activities (project schedules/project plans, milestones, risks, issues, etc). Track project activities and tasks, and ensure the maintenance and integrity of all project documentation.
Organize meetings related to Project Implementation and ensure that minutes are taken and distributed with action points. Ensure action points are identified with the appropriate owners and a tracking system is in place.
Review Business Requirement Document/System Enhancement Request/Functional Specifications and ensure that operational procedures are correctly outlined.
Ensure that User Acceptance Tests are carried out in a test environment to verify that the product developed meets the business expectations, reporting any service failure or shortcomings with IT/Vendors so that they can determine the appropriate enhancement and continue testing until the product/service meets the required functional specifications.
Ensure planned testing involving end users wherever applicable and sign off the user acceptance test results after consulting and obtaining approval from Manager-Projects.
Ensure adherence to Payment Associations/Central Bank guidelines and other procedures impacting the product/product features.
Undertake any other tasks as may be assigned by Manager-Projects. Provide support services to other departments as and when necessary.
Skills
Graduate - in commerce/finance or similar
Accredited Credit Card Banking Courses
Minimum of 8 years work experience in Credit Card or related industry, of which 5 years should be in a Projects role.
What we offer:
Competitive Salary: The indicative pay range for this role is AED 16,500 - AED 27,500 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.