Job Description

Strategic Contribution

Ensure effective cascading of the program strategy into operational plans for the assigned program portfolio to ensure vertical alignment and horizontal integration with other interfacing Group strategies.

Provide subject matter expertise and support to Group's leadership, offering informed insights and assistance in strategic decision-making processes.

Team Supervision

Contribute to the planning and organizing of the work for junior team members to support timely achievement of PMO objectives in line with quality standards.

Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is conducted in an efficient manner, which is consistent with operating procedures and policy.

Provide on-the-job training and constructive feedback to assigned teams to support their overall development.

Promote the organization's values and ethics in all activities within the team to support the establishment of a value-driven culture within the organization.

Evaluate new hires to expand the execution and Program Management teams, ensuring the acquisition of skilled professionals aligns with the Group's goals and enhances team capabilities.

Policies, Systems, Processes & Procedures

Provide input and implement policies, systems, and procedures for the assigned team so that all relevant procedural requirements are fulfilled.

Lead and contribute to the implementation of a structured and controlled process for evaluating, approving, and implementing modifications to manage Change Requests effectively and promptly for directly managed projects, to align with project objectives, and minimize potential disruption.

Ensure and drive adherence with portfolio standards, methodologies, and tools, to maintain consistency, optimize efficiency, and uphold best practices across all Group projects or programs.

Program/Project Management

Provide technical expertise and drive the development of comprehensive, integrated plans including key deliverables and milestones, and risk mitigation to ensure a strong foundation for the portfolio of Group strategy projects and programs.

Manage the design and implementation of project roadmaps and plans for complex organization-wide programs and projects, creating a cohesive framework for project management success within a leadership role in programs or projects across the Project Management Office (PMO), whilst ensuring the achievement of Group's overarching objectives.

Oversee Dependency Management for directly managed programs or projects, contributing to timely delivery, and avoiding potential bottlenecks whilst ensuring a seamless and well-coordinated flow of interconnected tasks and activities.

Lead the evaluation of technological approaches (network/hardware and technology/code), ensuring that the consequences are considered to make decisions for that are suitable in terms of current cost/benefit, risk guidelines and impact on business.

Stay abreast of the latest technologies and best practices in the industry and champion adoption of these into program management or project solutions and recommendations.

Formulate weekly status reports and present status in monthly Steering Committee sessions for C-Suite leadership on directly managed programs or projects, ensuring comprehensive coverage of relevant information and updates essential for informed decision-making across.

Prepare and produce reports timely and accurately to meet department requirements, policies, and quality standards.

Performance Management

Drive operational excellence while ensuring successful delivery of projects against strategic priorities.

Drive the timely monitoring and reporting of usage, quality, speed, cost, and performance for the portfolio of strategy projects and programs ensuring alignment to quality standards.

Resource Management

Lead and manage the resource planning and allocation in collaboration with the Manager PMO for directly managed projects, promoting project efficiency and overall success across operations.

Oversee the day-to-day vendor relationship management, including monitoring performance, reviewing, and approving vendor invoices to contribute to the overall cost-efficiency and timely delivery of project outcomes in line with organizational objectives and available resources.

Provide support and subject matter expertise during program or project inception, contributing to the demand management process for T-shirt sizing efforts for effective resource planning.

Manage project financials (e.g., overseeing budgeting, expenditure, and financial reporting) for directly managed programs or projects, guaranteeing accurate financial tracking.

Negotiate contracts with external vendors, in collaboration with Procurement department to ensure receipt of specific resources and materials, as well as best value for the organization as a whole.

Estimate and draft the CAPEX/OPEX budgets for Programs to plan the upcoming fiscal year, ensuring robust financial planning and resource allocation aligned with organizational goals and strategic priorities.

Draft purchase requests for the associated program or project vendor services to contribute to the procurement process, and to achieve timely acquisition of necessary resources and services per organizational requirements and project objectives.

Lead and oversee the successful financial and project delivery for directly managed programs or projects, achieving optimized resource allocation and financial compliance in line with strategic objectives.

Direct the defining of targeted benefits in the business case document during the project initiation phase for projects under direct control, ensuring a clear and comprehensive understanding of the anticipated outcomes and value propositions.

Risk Management and Governance

Lead and oversee the systematic identification and mitigation of risks across directly managed programs or projects, ensuring proactive measures are in place to minimize potential disruptions and enhance overall project success.

Contribute to risk identification by analyzing and interpreting data to guide the project team toward issue resolution and risk mitigation, making recommendations for effective problem-solving.

Oversee Audit observations for directly managed programs or projects, ensuring adherence to established standards, and regulatory requirements, whilst identifying opportunities for resource optimization to enhance efficiency and cost-effectiveness.

Quality Assurance

Lead the overall program and project compliance as per Group standards and methodologies for directly managed programs or projects, driving a commitment to adherence and conformity with established guidelines and practices.

Define and establish the definition of done for all program deliverables across the Group, ensuring a clear and agreed-upon set of criteria and standards for successful completion and acceptance of deliverables.

Provide oversight of documentation for directly managed programs and projects, overseeing the organization, version control, and accessibility of project-related documents for efficient knowledge management.

Provide subject matter expertise on user story writing, business specification documentation, backlog management, product thinking, and roadmaps to optimize project or program performance and excellence across the Group.

Remain up to date on industry best practices and market trends, incorporating relevant changes into program management processes and decision-making, driving performance excellence whilst aligning with the evolving landscape.

Stakeholder Engagement

Ensure effective collaboration with relevant functions and stakeholders through the various stages of projects and programs, to successfully carry out the initiative/program.

Provide support to the PMO in training and coaching key stakeholders to adhere to PMO standards and methodologies, contributing to a consistent and standardized approach to project management practices.

Provide training and coaching to key stakeholders on directly managed programs or projects, adhering to PMO standards and methodologies, enhancing their understanding, and the seamless integration of best practices for effective project management across the Group.

Lead and successfully manage stakeholders across projects through effective communication and decision-making, thereby strengthening collaborative relationships and ensuring alignment with project objectives.

Promote PMO governance to foster and ensure effective alignment among stakeholders, enhancing coordination and coherence in project management practices.

Continuous Improvement

Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.

Risk and Business Continuity Management

Contribute to the effective implementation of corporate policies, procedures, and processes to promote a culture focusing on the achievement of world class standards in risk management, QHSE and business continuity in line with regulatory requirements.

Identify and manage risks associated with development, implementation and enhancement of projects and provide recommendations for risk mitigations.

Educational and Professional Qualifications:

Bachelor's degree in Computer Science, Project Management, or a related field is desirable.

Certifications in Project Management such as Project Management Professional (PMP) or Projects in Controlled Environments (PRINCE 2) are preferred.

In depth knowledge of project management methodologies, tools, and best practices, including Agile, Waterfall, and hybrid approaches, with experience in project management software.

Overall Experience:

8 years' experience in the Securities / Stock Exchange, similar sector with at least 4 years' experience with growing supervisory accountability in roles within similar operations.

Experience in large-scale Digital Transformation programs.

Technical Skills:

Demonstrable experience in implementation of IT web platforms (preferably SireCore) and Mobile Apps.

Experience in implementations with Microsoft Dynamics suite.

Experience in Azure DevOps.

Experience in Agile Sprint based deliveries.

Job Type: Full-time