OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.ResponsibilitiesAs Product Support Manager you will be responsible forDuties & Responsibilities:OPERATIONS:

• Balance supply with demand on replenishment inventory orders
• Track order performance and an address any delays
• Analyze demand during lead time, identify abnormal demand patterns and verify causes with our sales/marketing team and warehouse/plant locations
• Plan and track inventory and work with regional and local personnel to manage on hand inventory levels as appropriate.
• Maintain and coordinate the relationship between Sales, Operations, Procurement and Supply chain.
• Lead and participate in cross-functional teams working on inventory related issues.
• Review and act upon plan exception messages (rescheduling open orders as feasible and coordinating with cross functional team to manage demand when supply is not adequate) from the daily re-planning of resources.
• Maintain master data integrity to ensure system accuracy and live communication of current stock levels and refurbishment with Sales and Operations team
• Forecast the consumption and receipts
• Execute the timely release of stock transfers and redeployment of inventory
• Monitor, analyze and propose corrective action
• Communicate production issues, supply changes, deviations from plan and potential resolutions to cross functional stakeholders

VENDOR COMMUNICATION:

• Interface with External Suppliers for placing local and overseas orders and co-ordinate with vendors for Demand and Forecast, finalizing delivery schedules for materials/equipment.
• Ensure the Vendor Quality plans and adherence is current
• Prepare supplier performance analysis and metrics
• Ensure effective receivables management, liaise with various statutory authorities, and prepare/ analyses reports prepared weekly for the location to track orders and apprise the management of shipping/delivery/inventory as required and controlling costs to facilitate projects and plan their subsequent course of action.

FINANCIAL PERFORMANCE:

• Create and support financial budgets, updates and metrics
• Track, analysis the inventory levels and open orders to maximize utilization and cash flow generation.

SAFETY & COMPLIANCE:

• Maintains safety and service quality as first priority when working across all areas of the business
• Maintains the highest standards of corporate governance, ensuring that all activity is carried out ethically and in compliance with Company policies, relevant laws, regulations, standards and industry practices
• Applies Weatherford, and where appropriate, Client Companys Quality, Health, Safety & Environment Policy and Safety Management Systems
• Identifies issues and opportunities with safety within responsibility and proactively work to reduce risks.
• Ensure team is performing safety responsibility with appropriate diligence. Liase with Geozone Safety personnel to ensure proactive improvements.
• Demonstrates a personal commitment to Quality, Health, Safety and the Environment

QualificationsEssential:

• 7+ years experience as Operations or Technical Manager from
• Experience and understanding of completions/completion tools
• 1-3 Years experience in managing inventory/Material for large contracts or Manufacturing or distribution center.
• Demand Planning experience
• Advanced MS Excel skills such as data analysis, pivot tables and VLOOKUP
• Powerbi an advantage
• Degree Engineering/Supply Chain/Business Management
• Fleunt in English written and verbal

Preferred:

• Project Management Certificate

• Proficiency with JDE or similar Enterprise Resource Planning (ERP) system, required.
• Inventory/Forecasting
• JDE knowledge
• Power BI
• Oil/gas experience would be beneficial

Weatherford