Processor
Dubai, United Arab Emirates
Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Processor for our trusted client to be based out of their office in Dubai.Responsibilities:
- Daily Card Production & Couriers Dispatch monitoring and accurate Reconciliations
- Accurate and complete daily MIS/status reporting to Business on In Process/Delivered/Undelivered/any exception shipments
- Vendor co-ordinations (Card Production, Couriers) & IT to ensure timely resolution support of operational service deliverables
- Support 2nd level Inquiries / Investigations from Channels and Business and timely response closures
- Undelivered cards reporting to Business with drill down of non-delivery reasons
- Random sample check on courier attempts on cards declared as undelivered/exhausted all attempts
- Coordinate with Offshore team for executing card block systemic action for undelivered cards
- Supporting periodic undelivered cards physical destruction/reconciliation at Courier site location in Dubai.
- Minimum 1-2 years processing experience in Card Operations environment
- Above average Excel & MIS preparation/reporting skills
- Good Communication skills written and verbal English for handling internal departments and vendors interactions
- Quick learner and ability to function in high volume, multitask environment
- Working knowledge of Card systems highly preferred
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Job Detail
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Job IdJD1692274
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned