? Responsible for providing an excellent wait service to ensure guests satisfaction
? To accurately and completely take food and beverage orders, efficiently serve food and beverages to guests and attend to their needs
– Work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation
– Understand and adhere to all Rules and Regulations and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming
– Coordinate End-users and guests’ orders along to kitchen staff for preparation
– Collect food orders from the kitchen, verifies that they are correct, and serves them to End-users and guests
– Set tables with dishes, glasses, and flatware and refills condiments
– Removes used dishes, glasses, and flatware from tables
– Follow all safety policies to ensure a safe work area
– Follow all reasonable work-related requests as and when required by Direct Manager to achieve complete guest satisfaction and service throughout the workplace
– Maintain assigned station in accordance with standards at all times
– Maintain strict security measures when entering guest rooms, to maintain the privacy rights of the guests
– Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction
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