Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Total Rewards

Job description 1

Principal Consultant (Middle East Region)

The Role

Purpose of the role is to play a strategic role on client accounts in the Middle East region, to support clients to make a positive impact on their business performance as a result of action taken on their Employee Engagement survey results. The role focuses on business outcomes rather than specific project outcomes. The role interacts with the most senior client stakeholders on our larger projects. The role is also responsible for building and maintaining strong client relationships to retain clients, ensure future Korn Ferry KF Listen business, and identify new opportunities within the client for Korn Ferry KF Listen and other parts of Korn Ferry.

Key Responsibilities:

• The role holder handles multiple projects, working primarily with Middle East regional clients who are identified as key accounts
• Responsible for retaining clients through strong client relationship management
• Responsible for building and maintaining strong relationships with senior client stakeholders (principally C-suite, VP of HR/OD). Needs a deep understanding of clients\' business needs and strategic objectives and acts as a strategic advisor
• Delivers business and organisational insights, helping clients take action on survey findings, and finds ways to track ROI on business improvements
• Directs action planning and change initiatives for organisational improvement
• Helps clients link survey data to other business processes or initiatives
• Responsible for coordinating and collaborating with client and Korn Ferry Insight client delivery team; shares issues, communicates regularly and participates in meetings
• Takes a lead role in conducting interviews with senior management and other stakeholders, developing questionnaires, developing and delivering insightful presentations
• Participates in internal and external client debriefs, and key client meetings
• Responsible for identifying new business within client organisation by assessing needs outside of what was initially expressed and expanding network of contacts within client
• Actively participates in new business development activities to support Business Development team, including acting as technical and relationship expert to give input on proposals and attend pitches
• Partners with wider Korn Ferry teams, acting as subject matter expert, to lead joint sales efforts to win new work and demonstrate \'joined-up\' solutions for clients
• Develop and coach more junior client advisory consultants
• Contribute to improvement of Insight practice and materials and people development

Education, experience and other qualifications:

• Background in Psychology preferred or associated discipline
• Additional formal education (e.g. MBA, MA, MSc, Chartered Psychologist) a real advantage
• Strong understanding of business generally and impact on company performance
• Ideally knowledge of multiple sectors (e.g. Financial Services, Retail, Pharmaceuticals)
• Track record of successfully delivering projects according to defined KPIs and aligning the interests of multiple stakeholders
• Understanding of wider Korn Ferry offerings
• Survey platform experience such as Qualtrics, GLINT, Peakon etc\xe2\x80\xa6
• Extensive survey research background and analytical skills, gained via a consultancy or in-house at a client
• Able to work independently on all aspects of the survey project
• Experience of questionnaire design, data analysis and presentation writing and delivery experience at C-suite level
• Deep experience of stakeholder interviews and focus groups
• In-depth understanding of research methods/techniques to advise clients and guide internal teams
• Direct client contact experience in Middle East region. Ideal candidates will have experience of working with blue-chip clients and government organisations at C-suite level in the Middle East, as well as projects with complex methodologies
• Ability to build rapport and trust, develop/maintain relationships and \'stand ground\' at Board level. Must be confident to challenge and influence senior people in client organisations
• Past success in business development, networking and marketing
• Excellent written and verbal communication skills
• Strong organisational skills
• Adaptable and flexible approach
• Team player, passionate about working in an international and culturally diverse context and team
• Confident, positive style, able to motivate team members and credible working at all organisation levels
• Proactive and enthusiastic
• Proficiency in Microsoft Office products, including Excel, Word and PowerPoint

• Fluency in Arabic and English is essential. Other languages are an advantage

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity/Affirmative

Action Employer - Minority/Female/Disability/ Veteran.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

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