Pre-Sales Executive Job in Steer Well Auto

Pre Sales Executive

Sharjah, SH, AE, United Arab Emirates

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Job Description

As a Pre Sales Executive in the dynamic automotive industry, you will play a crucial role in ensuring excellent customer service and converting leads into potential customers. You will be responsible for handling inbound and outbound calls, chats, and WhatsApp messages promptly and efficiently. The successful candidate must have exceptional communication skills and a passion for providing a seamless customer experience.

Responsibilities:

1. Efficient Call Handling:

2. Lead Management:

3. Call Transfer and Chat Management:

4. Follow-Up Scripts and FAQ:

5.Lead Reporting and Quality Check:

6. Customer Satisfaction:

7. Outbound Calling:

Requirements

1. Proven experience in a customer-facing & sales role, preferably in the automotive or related industry.

2. Excellent communication skills and fluency in English & Arabic is mandatory (other languages will be added advantage).

3. Ability to multitask and manage time effectively to meet response time targets.

4. Proficiency in using Zoho CRM software.

5. Enthusiasm for the automotive industry and willingness to learn about new car models and features.

Job Type: Full-time

Experience:

• sales: 1 year (Preferred)

Language:

• Arabic (Preferred)