Pool & Beach Manager
Abu Dhabi, United Arab Emirates
Job Description
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Summary
You will be responsible for the efficient running of the F&B operatins in the Pool & Beach Department in line with Hyatt International\'s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Pool & Beach Manager is responsible to manage the assigned outlet as a successful independent profit centre, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
Qualifications
Qualifications
- Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
- Minimum 1 year work experience in the same capacity with good problem solving, administrative and interpersonal skills are a must.
- Already based in the UAE.
- Manage daily Pool & Beach operations
- Maintains sanitation standards and assists servers and hosts on the floor during peak meal periods
- Determines training needed and helps others to improve their knowledge or skills
- Understands employee positions well enough to perform duties in employees\' absence
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- Serves as a role model to demonstrate appropriate behaviors; demonstrates honesty/integrity; leads by example
- Encourages and builds mutual trust, respect, and cooperation among team members
- Ensures and maintains the productivity level of employees
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management
- Ensures compliance with all applicable laws and regulations
- Ensure grooming standards are maintained among all team members
- Guidance to create an environment and ambience at the Pool so that it is perceived to be a relaxed and enjoyable and ensuring the quality and image for the hotel is maintained
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
- Empowers employees to provide excellent customer service
- Handles guest problems and complaints
- Ensures corrective action is taken to continuously improve service results
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
- Incorporates guest satisfaction as a component of daily briefings with a focus on continuous improvement
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Job Detail
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Job IdJD1662260
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned