Provide full administrative support to clients & intermediaries
Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA\xe2\x80\x99s
Maintaining physical or electronic records related to medical insurance policies & maintenance requests
Upload member data files to regulatory systems ensuring compliance with regulatory directives
Liaise with cross-functional teams for customer service, medical and health on track related queries
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