Job Description

Polestar Specialist Used and Pre-Owned Cars Al-Futtaim Automotive Polestar

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role: The purpose of the role is to achieve sales targets on units (Used & Certified Pre-Owned Vehicle) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on Net Promoter Score (NPS) throughout the customer journey. What you will do: Lead and build this department as well as achieve the sales targets. Achieve monthly unit sale targets by taking the customer on a structured "one offer" journey. Achieve monthly Finance and Insurance (F&I) product sales targets. Promote effective referrals to Showroom Managers to ensure a 100% second facing for enhancing (Net Promoter Score) NPS. Managing lead management (Tel/Web/Walk-in enquiries). Achieve 100% of the mandatory required training as per Al-Futtaim and OEM requirements. Ensure knowledge of competition activities to be able to counter customer arguments. Required skills to be successful: Proficient in Microsoft Office. About the team: Reporting to the Space Manager and will work closely with the sales team and the broader internal and external stakeholders. What equips you for the role: Bachelor's Degree. 2 years used and pre-owned cars sales experience in automotive. Proficient in Microsoft Office. Valid UAE driver's license. About Al-Futtaim Automotive: A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicle cars. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. #J-18808-Ljbffr