Position: Play Facilitator- Intern Location: Dubai, UAE Executive SummaryJoin an amazing group of people at OliOli\xc2\xae and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.OliOli\xc2\xae (means \xe2\x80\x98joy\xe2\x80\x99 in the Hawaiian language) is a multiple award-winning contemporary children\xe2\x80\x99s museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli\xc2\xae entails 8 interactive galleries comprising over 45 hands-on exhibits. The "Play Facilitator_ Intern" will be responsible for fulfilling OliOli\xc2\xae\xe2\x80\x99s vision of creating awesome experiences and memories for children. Interns act as OliOli\xc2\xae\xe2\x80\x99s brand ambassadors, with the primary objective of engaging with all visitors in an empathetic, thoughtful, and joyful manner. KEY DUTIES & RESPONSIBILITIESVisitor\xe2\x80\x99s Experience and Service \xc2\xb7 Be an ambassador for the OliOli\xc2\xae brand; ensure that every visitor\xe2\x80\x99s experience at OliOli\xc2\xae meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach \xc2\xb7 Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit\xe2\x80\x99s areas and program. provide excellent guest service, and facilitate visitors\xe2\x80\x99 experience and journey through a proactive and thoughtful interaction \xc2\xb7 Comfortably facilitate and manage exhibits spaces and components \xc2\xb7 Collect and communicate visitor\xe2\x80\x99s feedback and suggestions \xc2\xb7 Follow and perform the daily opening/closing protocols and procedures. Exhibits area / Education \xc2\xb7 Have an honest and comprehensive understanding of OliOli\xc2\xae\xe2\x80\x99s philosophy and developmental, pedagogical, and other learning objectives \xc2\xb7 Understand and stay current with the exhibit and program initiatives \xc2\xb7 Participate in training programs designed to enhance interaction with visitors in the \xe2\x80\x98OliOli\xc2\xae\xe2\x80\x99 manner \xc2\xb7 Provide a safe environment for all of the guests at OliOli, especially the children. \xc2\xb7 Communicate any safety issues regarding exhibits components and Adhere to all policies and procedures of OliOli\xc2\xae \xc2\xb7 Assist visitors in case of an incident or an emergency QUALIFICATIONS \xc2\xb7 Experience in customer service, education, family learning, or retail operations is a plus. \xc2\xb7 Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms is a plus. \xc2\xb7 Excellent communication skills and ability to interact positively with children, adults, and large groups. \xc2\xb7 Ability to work with diverse staff and visitors. \xc2\xb7 Excellent grasp of the English language. Arabic is a plus Traits & Characteristics \xc2\xb7 Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment \xc2\xb7 Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous \xc2\xb7 Interest and enthusiasm for working with children and families. \xc2\xb7 Ability to work with diverse staff and visitors. \xc2\xb7 Adaptable to perform a variety of duties. Education \xc2\xb7 Students who are currently attending their universities and can work at least 24 hours per week \xc2\xb7 Fresh graduates looking for experience can apply \xc2\xb7 Education in early childhood development and Psychology will be a plus. PHYSICAL DEMANDS \xc2\xb7 The role is expected to be physically demanding and the candidate must have the physical and emotional capacity to deal with the role\xe2\x80\x99s requirements \xc2\xb7 This position requires the ability to do one or more of the following throughout the day stand, sit, walk, bend, and reach above and below shoulder level, carry objects of differing sizes and weights. Involves frequent repetitive motion. \xc2\xb7 The noise level in the work environment is highly variable, from quiet to loud. \xc2\xb7 The working timings include morning and/or evening shifts. Weekends and Public Holidays \xc2\xb7 Uniform/dress code required Job Type: Internship Contract length: 3 months Pay: AED20.00 per hour Expected hours: No less than 5 per week
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