About the job Pharma Operations ManagerOur client is part of a large family-owned conglomerate employing 6,500 employees in 6 countries in different sectors, one of which is a pharmaceutical arm of the company. We are looking for an Operations Manager for a pharmaceutical company that has its own sales, marketing, and distribution infrastructure in Dubai and operations in GCC countries and West Africa.This senior executive role reports directly to General Manager Finance / Managing Director and is a key part of the company\'s leadership team. The selected candidate will also serve as a key contributor to strategic decision-making for successfully running a pharma division & shaping the full pharma operations in the UAE for the organization.

• P&L Leadership: Fully responsible for the sales, marketing, & distribution services of the company P&L to drive financial success and sustainable growth.
• Unlock Business Growth: Launch first-to-market pharma products, innovative generics, differentiated generics, OTC products and execute high-impact pharma projects to seize new business opportunities.
• Optimize and Expand: Streamline processes, unlock new opportunities, and drive market expansion by selling companies products to targeted clinicians & pharmacist communities in the UAE.
• Empower Teams: Inspire and lead high-performing teams with a total of approx. 60 team members, which includes 2 pharma line managers handling 10 therapeutic segments with 9 product specialists and one sales manager led by a dedicated sales team for pharma products for sales & marketing of partner brands & companies\' own agency-branded pharma products & OTC products in UAE.
• Warehouse operations: Take complete charge of warehouse management, including import, logistics, distribution services, software & people management, maintaining the cold chain warehousing, and all quality maintenance & certifications as per UAE MOH regulations (MOH, ISO, GDP & GSP).
• Take full responsibility for the Pharma division, which includes HR, IT, admin, PR, marketing, accounting, & financial aspects, to make arrangements in place for smooth operations for a profitable & sustainable organization.

Qualifications:

• Master in business & Bachelor\'s/Masters\'s degree in Pharmaceutical Science are a MUST.
• 15 to 20+ years in the pharmaceutical industry focused on innovative & branded generics, pharmaceutical Medical devices, and branded OTC products in the UAE. Excellent knowledge of pharmacology subjects & clinicians\' needs in the UAE.
• Proven experience as a pharmaceutical operation manager on the ground in the UAE, with a track record of achieving financial targets and delivering growth.
• Minimum 5 to 10 years of experience in handling the full pharma division in the United Arab Emirates.
• Knows the UAE pharmaceutical market, including purchasers, decision makers at various public & private healthcare institutions, chain pharmacy management, & private pharmacies in all the emirates to drive the sales & marketing of company products.
• Strong expertise in selling pharmaceutical products, conducting market analysis and market access knowledge, and enlisting company products in insurance formularies for the desired sales achievements.
• Knows new product launch activities, marketing activities, brand & product management experiences, local conference participation, & has expertise working with cross-functional teams.
• Management of a pharmaceutical warehouse: warehouse management, including pharmaceutical import, MOH laws & regulations for registered pharma products, logistics, distribution services, software & people management, maintaining the cold chain warehousing, all quality maintenance & certifications as per UAE MOH regulations (MOH, ISO, GDP & GSP).

Key Responsibilities:

• Overseas daily commercial activities of pharmaceutical operations in UAE.
• Responsible for P&L and desirables for sustainable growth of the pharma division.
• Launch pharma products, including innovative & branded generics, pharmaceutical medical devices, and branded OTC products in the UAE.
• Be responsible for sales numbers & remain on the ground in the UAE, achieving financial targets and delivering growth.
• Overseas product availability in key accounts, public & private healthcare institutions, chain pharmacies, & private pharmacies in all the emirates to drive sales & marketing.
• Distribution & Warehouse management: Import & inventory management activities of a pharmaceutical warehouse & distribution of products in pvt & Government formularies
• Local market access knowledge, enlisting company products in insurance formularies for the desired sales achievements.
• Relevant experience in government & local tenders, contracts, and quotations in MOH, DOH, SEHA, HAAD, DM, Rafed, and other new purchasing authorities.
• Knows how to launch new products, marketing activities, brand & product management experience, local conferences like DUPHAT participations, & has expertise working with cross-functional teams.
• Understand the new concept-based innovative pharma products: Takes proven and registered existing & new products from business development & launches them in the market with a vision to bring desired sales numbers. Also proposes new products, which can be future growth products for the business development department.
• Conducts discrete market research & surveys for registered & proposed new products gives forecasts and remains committed to quarterly & yearly targets. Contribute towards competitor scenarios & analysis of proposed or upcoming products from the business development department in terms of tentative forecasting & marketing insights.

Nathan & Nathan