MAIN RESPONSIBILITIESInventory and Stockroom Management

• Receive, process, organize, and track incoming merchandise.
• Ensure accurate and up-to-date inventory records, conducting regular audits and managing stock discrepancies.
• Maintain a clean, organized, and efficient stockroom that meets luxury retail standards.

Team Leadership and Development

• Lead, train, and supervise the stock team, setting clear expectations and providing constructive feedback.
• Assign daily tasks, monitor team performance, and foster a positive, productive work environment.
• Encourage teamwork and collaboration, creating an atmosphere of accountability and excellence.

Collaboration with Sales Team

• Work closely with the sales team to ensure stock availability aligns with customer demand and sales priorities.
• Coordinate product flow from the stockroom to the sales floor, facilitating timely stock replenishment and product displays.
• Support the sales team during peak hours and store events to enhance client experience.

Health, Safety, and Loss Prevention

• Ensure compliance with health, safety, and loss prevention protocols in the stock room.
• Conduct regular safety checks and training to uphold a secure environment for employees and merchandise.
• Minimize shrinkage by implementing best practices and monitoring stockroom security.

Reporting and Analytics

• Generate and analyze reports on stock levels, inventory turnover, and stockroom efficiency.
• Provide insights and recommendations to store management based on inventory trends and product performance.
• Contribute to monthly and seasonal planning by communicating stock needs and supporting product allocation.

REQUIREMENTS

• Minimum 3 years in a stock, inventory, or logistics role, with a preference for luxury or high-end retail environments. Prior experience in team leadership or supervisory roles is highly desirable.
• Organizational Skills: Highly organized with meticulous attention to detail, able to manage multiple tasks and prioritize effectively.
• Leadership Ability: Proven ability to lead and motivate a team, fostering a collaborative and high-performance culture.
• Communication: Excellent verbal and written communication skills, with the ability to liaise effectively across departments.
• Analytical Skills: Ability to generate, interpret, and leverage inventory data to make informed decisions.
• Technical Proficiency: Familiarity with stock management systems, basic reporting tools, and a solid understanding of retail operations.
• Proactive Mindset: Takes initiative, with a problem-solving approach and the ability to work independently.
• Attention to Detail: Maintains accuracy in all tasks, particularly in stock control and documentation.
• Adaptability: Thrives in a fast-paced environment, remains calm under pressure, and is flexible with changing priorities.
• Customer-Focused Attitude: Committed to supporting the sales team to deliver outstanding customer experiences aligned with the brand's luxury standards.

eQuest