People & Culture Manager

Ras al-Khaimah, United Arab Emirates

Job Description

Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ALL Inclusive, ALL Exclusive concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. ROLE: People & Culture ManagerReady for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.WHAT IS IN IT FOR YOU:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:MAIN DUTIES AND RESPONSIBILITIES:
  • To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all employees, and assist in a prompt, caring and helpful manner.
  • To anticipate employees needs wherever possible and react to these to enhance employee satisfaction.
  • To promote a helpful and professional image to the internal and external guest.
  • To ascertain a high degree of employees satisfaction (to receive zero complaints about your department).
  • To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
  • Strict adherence to legal regulations and work permits regarding foreign expatriate employees
  • Conducts job application correspondence and sees to due and proper answering and filing of all
  • documents, applications adverts, etc.
  • Co-ordinates and initiates yearly performance evaluations at all staff levels.
  • Sees to insurance administration, notifies superior in case of deviation or irregularity.
  • Ongoing information of personnel regarding problems, changes and other news.
  • Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
  • Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
  • Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation and other modification data
  • Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
  • Oversee recruiting in co-ordination with the various Department Heads.
  • Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
  • Supervises adherence to remuneration guide lines and discusses any deviations with GM/HM.
  • Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
  • Acts as a Godfather and counsels employees in personal and professional matters.
  • Exit Interviews with all resigning employees to establish reason patterns for resignation.
  • Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumours/gossip.
  • Organises social and leisure activities in co-ordination with Department Heads for the employees.
  • Organisation, supervision and maintenance of staff accommodation. Regular inspection tours. Sees that pest control, repair and improvement work is carried out.
  • Maintains good co-ordination and information with the Director of Finance for payroll and other finance related matters.
  • Prepares monthly reports as per requirements.
  • Maintains a monthly overview of vacation and public holiday balance of all staff and delivers a monthly consolidated summary to the relevant supervisors.
  • He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
  • To comply with the hotels legal requirements for fire, bomb threats and Health & Safety.
  • To attend all training sessions as required.
  • Coordinate with the hotels travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips)
  • Ensure that airport pickups and accommodation for all new arrivals has been arranged.
  • Efficiently managing the indirect reports
  • To operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements (internal and external audits).
  • To ensure employee hand books are distributed to all employees.
  • To arrange employees Identity card upon completion of Visa formalities
  • To arrange Name Tags for employees and outsourced staff.
  • Ensuring HRMS is up to data with all relevant employee information.
  • To manage departmental time sheets.
  • To ensure effective communication internally and externally.
  • To assist the recruitment & retention officer, the employee benefits and relations officer, the PRO and the visa coordinator with administrative requirements for the smooth functioning of the department.
  • Attend meetings and draft minutes of meeting to be circulated.
  • Assumes responsibility of Duty Manager when scheduled to do so.
  • To carry out any reasonable duties as requested by a Country Director of T&C and GM/HM.
  • Other duties as assigned by the Country Director of T&C and GM/HM.
QualificationsEducation: Bachelors Degree, in HR or Business ManagementExperience: Minimum 1 year in a similar role.

Rixos Hotels

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Job Detail

  • Job Id
    JD1759412
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ras al-Khaimah, United Arab Emirates
  • Education
    Not mentioned