Job Description

HR Management

• Lead and manage all human resource functions through a business partnering service model to provide relevant and responsive frameworks and procedures to support the effective functioning of the business.
• Identify, develop and implement key HR initiatives and strategies that will substantially enhance the success of our business.
• Provide sound and expert advice to senior managers on operational people matters, risks, issues and trends to keep managers informed and supported including coaching managers in relation to change management, engagement, and workforce planning issues.

Performance Management

• Contribute to the development of a collaborative high performing organizational culture by building employee and organizational capability.
• Improving employee abilities through coaching and feedback. establishing employee behavior patterns that align their goals with the organization's mission, values and goals.
• Provide leadership and supervise the performance of the People and Culture team by setting clear work objectives, assessing performance, providing feedback, and development and coaching to build employee capability.

Recruiting and Onboarding

• Manage full-cycle recruitment, from identifying and addressing talent requirements to onboarding new hires, always looking to further improve the candidate journey.

Training and Development

• Work with managers to identify training requirements and design development opportunities to enable all team members to grow in their roles and careers.
• Manage Performance Appraisal process and assist with goal development. Collaborate on suggestions for individual training that will enhance growth and development.

Employee Relations

• Provide proactive employee relations to employees at all levels of the organization from c-suite to independent contractors, including acting as a trusted HR advisor to management in order to build and maintain a high performing and engaged team.

HR Administration

• Responsible for compensation management, vacation tracking, administration of benefits, record keeping and maintenance of team member files and other related documents.


Programs, Policies and Processes

• Develop, administer and revise HR policies and programs based on a solid understanding of employment standards and laws.

Culture

• Identify and implement opportunities to improve our team member experience.
• Assess current programs and propose innovative ways to improve existing ones.
• Monitor and track team member engagement through our pulse survey platform, developing ways to increase scores if necessary.
• Plan and organize the company's internal events and social calendar (off-sites, team building events, in-office events, Hackathons, lunch 'n learns, sporting events, holiday party, etc.); manage and administer the company's culture/events budget.

HRIS

• Maintain and seek to improve HRIS system capabilities and maintain standard operating procedures (SOP), driving informed decision making by using data to support people and culture functions, ensuring all data reporting, such as organizational charts, and other reporting requirements, are accurate and timely delivered.

Requirements

• Bachelor's degree (Master's preferred) or equivalent combination of educational and work experience in a relevant area. PHR/SPHR/GPHR is a plus.
• 8+ years' experience in Human Resource/People & Culture management; knowledge of international development and global people practices are a plus.
• Sensitivity to cultural differences and understanding of the political and ethical issues surrounding Human Resource/People & Culture management on a global stage.
• Strong knowledge of local labor laws, employment practices, and public relations.
• Ability to deal appropriately with sensitive issues and maintain a high level of confidentiality at all times.
• Experience in managing Human Resource/People & Culture issues in multiple countries is preferred.
• Experience with Equality, Diversity, & Inclusion strategies and efforts.
• Previous experience working with PR & Communication agencies, preferred.
• Excellent negotiating skills relating to recruitment, staff relations, and conflict resolution.
• Ability to work comfortably with Microsoft Office software, specifically Word, Excel, and previous experience with an HRIS system.

Benefits


At NNC, we are more than just a team--we are a team of over 60 passionate creatives, united by our shared mission to deliver excellence for our clients and partners. We've earned our reputation through dynamic, impactful campaigns that create genuine connections between brands and their audiences. We communicate, strategize, and continuously grow together, because we believe that collaboration is the key to achieving greatness.


Now, we're looking for a full-time SM Account Manager to join our team and be part of this journey. If you have what it takes, we invite you to apply and help us shape the future!

What we offer:

• A competitive salary that values your expertise
• Rewards and recognition for your achievements
• Flexible working hours, including one designated work-from-home day per week
• An overtime policy that respects your time
• Menstrual leave, supporting your well-being
• An agile work environment with cross-functional teams
• A diverse group of colleagues from over 16 nationalities

A dedicated budget for training and development to nurture your personal and professional growth
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At NNC, we don't just offer a job; we offer a place where your contributions truly matter. Join us, and let's redefine excellence--together, every day.