JD: Pega SICSA: Product EngineerExperience 5+ years experience in Pega PRPC and at least 1-2 years in Smart Investigate/CDH FrameworkSSA: Senior Product EngineerExperience 7+ years experience in Pega PRPC and at least 3-4 years in Smart Investigate/CDH Framework Job Overview As a Pega Smart Investigate Specialist, you will be responsible for utilizing the Pega Smart Investigate/CDH application to streamline and optimize the investigation and resolution processes within the organization. Your primary focus will be to design, develop, and implement Pega Smart Investigate/CDH solutions that align with business requirements and enhance operational efficiency. You will work closely with business stakeholders, analysts, and development teams to ensure successful delivery and continuous improvement of the Smart Investigate platform. Advising banking clients on the best practices and utilization of Pega Smart Investigate/CDH to address their specific challenges, such as payment fraud, dispute management, and anti-money laundering (AML) investigations. ResponsibilitiesPega Smart Investigate/CDH Implementation: Lead the end to end design, configuration, and deployment of Pega Smart Investigate solutions tailored to the organization's needs. Collaborate with business units to gather requirements and translate them into effective Pega workflows, case management, and UI components.Process Analysis and Optimization: Analyze existing investigation processes and identify opportunities for improvement and automation using Pega Smart Investigate. Streamline case management, automate repetitive tasks, and enhance decision making capabilities to accelerate resolution times and reduce operational costs.Pega Application Development: Develop and customize Pega Smart Investigate applications to align with business goals, compliance requirements, and best practices. Leverage Pegas low code capabilities to create scalable and maintainable solutions.Integration and Data Management: Integrate Pega Smart Investigate with various data sources and external systems to ensure seamless information flow. Implement data models, establish data mappings, and ensure data security and quality within the application.

Virtusa