Job Description

Job no: 574243

Work type: Full time

Location: Dubai, United Arab Emirates

Categories: Client Payroll

Office Location: Dubai


We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.




TMF Group



TMF Group is the leading provider of critical compliance and administrative services. We serve corporations, fund managers, financial institutions and private clients operating, expanding, and investing in multiple jurisdictions.



We work hand in hand with global advisors and lawyers, supporting their clients with dedicated local expertise covering 85 jurisdictions from 120 wholly-owned offices.




Job Responsibilities:


• Lead and manage a Payroll team, overseeing their workload and providing support.
• Conduct HR activities such as performance reviews and development discussions.
• Serve as the primary contact for the team and clients, handling escalations and ensuring swift issue resolution.
• Manage a portfolio of clients, set a good example, and share best practices with the team.
• Maintain strong relationships with clients and stakeholders, striving for continuous improvement and client satisfaction.
• Stay updated on payroll legislation and compliance, ensuring changes are implemented in team processes.
• Ensure accurate and timely payroll processing, remittances, filings, and employee payments.
• Oversee daily work, ensuring timely and proper receipt of client data.
• Support the team with complex matters and ensure accurate payroll calculations and reporting.
• Attend client meetings to address service issues and provide solutions.
• Manage the processing and reporting of benefits, including health insurance and pensions.
• Use Enate for payroll checks and ensure timely response to cases and tickets.
• Ensure all reporting deadlines are met.
• Uphold company policies and procedures in payroll processes.
• Collaborate with Payroll Managers and On-Boarding Manager for smooth transition of work.
• Assist the Internal Accounting team with billing, debt collection, and work-in-progress (WIP) management.
• Ensure accurate client billing and handle budgeting for out-of-scope work.
• Monitor charge-out rates and productivity, taking necessary actions.



Key Requirements


• 5-7 years of working experience in payroll
• excellent labor law knowledge




Key Performance Indicators


• Smooth onboarding of new clients.
• Effective management of client payrolls and tasks.
• Continuous process improvement.
• Full compliance with local legislation.
• No customer escalations or complaints.
• Timely and accurate time tracking and productivity.
• Contribution to the team's annual efficiency target.
• High data entry accuracy and compliance with reporting deadlines.
• Adherence to data security protocols




What's in it for you?


• Medical Insurance
• Referral bonus
• Air Ticket Allowance


Advertised: 06 Aug 2024 Arabian Standard Time

Applications close: 05 Sep 2024 Arabian Standard Time