As a Payment Systems Operations Executive at Deriv, you\xe2\x80\x99ll manage relationships with payment service providers and oversee daily cashier operations. You\xe2\x80\x99ll coordinate with internal and external stakeholders, ensuring smooth transaction processing by collaborating with various stakeholders.
Your responsibilities include troubleshooting payment issues, testing new payment methods, and leading payment system awareness campaigns. Additionally, you\xe2\x80\x99ll manage projects with PSPs and cashier providers, aiming to enhance operational efficiency and customer satisfaction. Your efforts will be pivotal in maintaining Deriv\xe2\x80\x99s reputation as a fintech leader, ensuring our payment processes are seamless and secure.
Your challenges
Manage relationships with payment service providers to ensure effective collaboration and compliance.
Conduct daily operations and analyses of the cashier system, optimising transactional efficiency.
Coordinate with internal and external stakeholders in order to facilitate smooth payment processing.
Collaborate with various payment providers to ensure efficient, seamless transaction handling.
Troubleshoot and resolve issues related to payment processing promptly.
Test new payment methods for their reliability and effectiveness for user transactions.
Lead payment systems awareness campaigns and cross-marketing initiatives to help enhance user engagement.
Coordinate projects with PSPs and the cashier providers, ensuring timely and successful implementation.
Requirements
Bachelor\xe2\x80\x99s degree in Business, Finance, Economics, or a related field
Good analytical and decision-making skills
Excellent organisational abilities
Ability to work under pressure and within tight deadlines
Excellent spoken and written English communication skills
What\xe2\x80\x99s good to have
Working knowledge of payment systems providers
Benefits
Market-based salary
Annual performance bonus
Medical insurance
Housing and transportation allowance
Casual dress code
Work permit
A chance to work with top talent from across the globe (70+ nationalities)
Ample team-building and bonding activities
Great overseas travel opportunities
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