Patient Relation Officer(only Emirati)

Dubai, United Arab Emirates

Job Description

About Fakeeh University HospitalFakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care - drawn from the renowned Fakeeh Care group based in Saudi Arabia.
Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.
Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency departmentJob Profile:
  • Supports the provision of safe, patient and family focused quality care.
  • Creates a positive patient experience at our facility. Exhibits a proactive approach toward ensuring excellent patient care
  • Assists in the daily functioning of the unit/department in support of patient care while maintaining confidentiality.
  • Supports the successful achievements of Clinic Operations strategic goals.
  • Demonstrates knowledge of all hospital services and facilities.
  • Supports the provision of safe, patient and family focused quality care.
  • Provides the support necessary to ensure the registration process, the pre-admission and admission process exceeds both internal and external customer needs and expectations. Ensure patients are registered in a timely manner in Clinics. Coordinates booking of appointments to optimize clinic function.
Job Responsibilities:Education:
  • High School
Experience:
  • Exposure to / experience with customer service principles
  • Experience with clinical procedures desirable.
  • Medical Terminology / or exposure to medical environment
  • Previous cashiering experience
Competencies:
  • Abilitty to manage stress
  • Adaptability
  • Customer Service
  • Quality oriented
  • Taking Responsibility
  • Teamwork
  • Understanding the Job

Fakeeh University Hospital

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Job Detail

  • Job Id
    JD1787375
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned