• The receptionist responsibilities include greeting patients when they enter a medical office, clinic or hospital.
• Receptionist also answer telephones and respond to and send faxes.
• Receptionists gather information from patients upon patients\' arrival by having them fill out forms. In addition to scheduling clients for upcoming doctor visits, also receive payments; record them in a hospital Information system.

• Perform his / her duties as per NMC guiding principles and model of care, DHA regulation and other regulatory authorities, accreditation body.
• Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the adult or elderly patient\'s and family\'s diversity, preserving their autonomy, dignity and rights.
• Provide culturally appropriate patient focused nursing care.
• Applies & ensures the international patient safety goals throughout the patient journey and care process.
• Respects patient and applies patient family rights throughout the patient care, with empathy, emotional stability.
• Educates and informs patient on the care process and other relevant information within her scope of practice.
• Conducts an individualized patient screenings, assessment, prioritizing the data collection as per the scope of practices.
• Performs appropriate treatments as ordered by physician in an accurate and timely manner.
• Performs therapeutic nursing interventions as per the doctor\'s order such as nebulization, insertion of rectal suppository and assist doctors for the child immunization.
• Work closely with doctors to keep patients and their family members updated on test results or treatment recommendations.
• Facilitate and assist in diagnostics, and Collects specimens, instructs patients on specimen collection, transport them and ensure that results are obtained, acknowledged by the doctor.
• Performs clinical nursing procedures, and general therapies and interventions, and treatments as per the scope of practice, hospital policy.
• Administers medication as per rights, adheres to medication management process, indent, labeling, storage, appropriateness review. (APPLICABLE TO ONLY RN).
• Maintain hygiene of the unit by adhering to Sterilization and Disinfection Policy. And adhere to the infection control policies and procedures.
• Adhere to principles of infection control for infectious cases, documents in notification form, infection control log and other relevant documentation as per policy.
• Assure proper consent for patients when applicable as per hospital policy.
• Provides individualized patient/family education customized to the adult or elderly patient and his/her family.
• Documents patient assessment findings, physical/psychosocial responses to nursing intervention.
• Documents relevantly, legibly and precisely as per the documentation policy both in HIS and manual records as appropriate.
• Collaborates with all disciplines, support services and others concerned to deliver the best possible care for the patient.
• Addresses / escalates concerns to the immediate supervisor and ensures that it is resolved.
• Utilizes resources appropriately and efficiently ensuring cost effectiveness.
• Maintains inventory - drugs, including controlled, consumables and supplies, participate in product evaluation whenever necessary.
• Delivers safe patient care consistently, follows the infection control practices consistently.
• By managing their time, effectively multitask and prioritize their responsibilities have a better time completing their duties in a timely manner and maintain confidence in critical situations.
• Applies necessary safety checks, functionality, checks, maintenance checks, precautions while operating medical equipment, including crash cart as per hospital policy.
• Reports all significant relevant information professionally, timely and appropriately including near miss, incidents, issues and concerning patient care and patient safety.
• Demonstrates updated knowledge, reflective practice, critical thinking at all times for safe and high quality patient care.
• Acts & practice consistently activities that enhances Organization reputation.
• Updates self professionally, meet the training requirements, competencies, maintain self-performance log as expected, participate in professional development activities.
• Orients new staff, evaluates peer group and allied staff as per the hospital policy.
• Drives change, innovation, creativity, strategically think, as appropriate to scope of practice.
• Demonstrates ethical and professional behavior with supervisors, colleagues, health care providers, patients and family.
• Demonstrates interest and actively participate in all quality improvement activities as expected by the organization such as KPI, QI projects, Audits, Policies and procedures, reporting incidents and near miss, etc.
• Assess constantly risk and mitigates them, reports as per the hospital policy.
• Contributes to maintain the safety of the patient and environment by identifying risks, hazards, potential harm as per the safety policy of the hospital.
• Extend support to all the processes, directly and indirectly towards patient care, patient satisfaction, organizational requirement such as patient feedback, patient complaints, statistical data, maintaining reports and records.
• Readily accepts any other responsibilities assigned by immediate supervisor.

• Planning & organizing skills.
• Ability to manage and evaluate staff reporting to, peer group.
• Strong written, verbal and interpersonal communication skills.
• Proficiency in multi-tasking and handling stressful situations.
• Talent for negotiation and collaboration strong ability to work as a team.
• Time management.
• Cognitive skills as per the position.
• Computer literate.

• Qualification

• Masters in Nursing /Bachelor of Science in nursing / Diploma in nursing.
• Current license from home country, DHA license to practice in Dubai.
• Minimum 2 years of experience, in the relevant area.
• BLS provider, ACLS provider preferable.
• Spoken Arabic language preferable

NMC Healthcare