Job Description

To ensure optimum advice and customer care quality for Parts customers by GEELY and AGMC standards and successfully contribute to achieving the Parts Department targets and the organization's vision and mission

• Accurately raising the invoices of customer requirements.
• Communicating customer orders to the Stock controller / Parts Manager by filling out the appropriate forms.
• Establishing a follow-up communication with the customer for parts arrival or delay in delivery.
• Attending telephone inquiries from customers for parts prices and availability.
• Preparing price quotations for corporate/individual customers promptly.
• Maintaining records of all quotations and inquiries for follow-up sale calls.
• Updating Stock controller/ Parts Manager on current stocks and projected sales based on customer inquiries.
• Maintaining a congenial working relationship with colleagues to achieve departmental objectives.
• Attending departmental meetings to be fully appraised of departmental developments.
• Following the QMA procedures & guidelines.
• Handling customer complaints and ensuring corrective action has been taken.
• Communicate professionally with customers at all times before, during & after the sale.
• Drive the department's business through superior customer service and providing updated product information.
• Communicate and meet with customers regularly with regards to promoting GEELY rand.
• Maintains and develops existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction.
• Support the overall objectives of the department.
• Encourage & maintain a high level of team spirit within the department.
• Liaise with Sales/Service/Used car Sales department
• Should be team orientated, working as a team member assisting and supporting their colleagues and other departments in achieving a shared vision.
• Communicates ideas and plans with clarity and purpose-driven by company values and the Department's vision.
• Seeks, appreciates, assists, and participates significantly in unit-specific projects or cross-departmental ones.
• Share responsibility for achieving customer growth and Departmental targets.
• Maintain the highest levels of GEELY product knowledge & competitive products, personal development& integrity, quality standards, and business ethics.
• Takes the initiative, and suggests and develops plans to explore and create new relations, contacts, and opportunities to improve market penetration into existing and new markets.

Candidate Specifications

• Bachelor's Degree in Business Administration or related field
• Minimum 2 year of experience working in the Automotive sector as a parts advisor
• Good sales and communication skills

•Thank you for your interest in joining us! Please note that only shortlisted candidates will be contacted! •

Job Types: Full-time, Permanent

Pay: AED4,500.00 per month

Application Question(s):

• How many years of experience do you have as a Parts Advisor?
• What are your salary expectations?
• What is your current salary package?
• Are you comfortable commuting to this job's location? (Al ain)