Partner Support Program Specialist

Dubai Silicon Oasis, Dubai, United Arab Emirates

Job Description

:A Partner Support Professional at Schneider Electric is pivotal in strengthening relationships with partners, particularly EcoxPert Partners, by offering comprehensive technical assistance and ensuring adherence to industry standards. The role encompasses a variety of responsibilities aimed at empowering partners to effectively utilize and promote Schneider Electricxe2x80x99s products and solutions.Key Responsibilities:
  • Provide pre-sales and post-sales technical support to partners, assisting with the selection, integration, and optimization of Schneider Electric products.
  • Provide expert guidance on integrating components, validate system designs, and assist in troubleshooting to ensure optimal performance of low-voltage (LV) switchgear panels.
  • Conduct training sessions to enhance partnersxe2x80x99 competencies, certify panel builders, and keep them informed about the latest product developments and technologies.
  • Organize technical training sessions and workshops for partners on Schneider Electric products, applications, and industry standards.
  • Educate partners on IEC 61439 compliance, busbar sizing, short-circuit calculations, and digital switchgear integration.
  • Certify panel builders and system integrators under Schneider Electricxe2x80x99s Certified Panel Builder Program.
  • Conduct regular audits and inspections of partnersxe2x80x99 manufacturing processes to maintain product quality and safety standards.
  • Recommend best practices for panel design, wiring, thermal management, and protection coordination.
  • Promote the integration of digital switchgear and IoT-enabled solutions among partners.
  • Work closely with sales teams to provide technical insights and help partners develop the right solutions for their customers.
  • Serve as the primary technical contact for partners, ensuring quick resolution of technical queries.
Qualifications:
  • 5+ years of experience in technical support, panel building, LV switchgear design, or partner management.
  • Bachelorxe2x80x99s degree in electrical engineering.
  • Hands-on experience with Schneider Electric or similar LV switchgear products.
  • Strong background in low-voltage power distribution and protection solutions.
  • In-depth knowledge of IEC standards, particularly IEC 61439-1/2 and related components.
  • Proficiency in AutoCAD & Electrical Simulation Softwarexe2x80x99s used for Electrical Design.
  • Strong communication skills and the ability to work collaboratively with cross-functional teams.
  • Previous experience working with panel builders, system integrators, and OEMs.
Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values xe2x80x93 Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork xe2x80x93 starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric xe2x80x93 apply today!xe2x82xac36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 Worldxe2x80x99s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and xe2x80x98inclusionxe2x80x99 is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion and our DEI PolicyAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric

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Job Detail

  • Job Id
    JD1797780
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai Silicon Oasis, Dubai, United Arab Emirates
  • Education
    Not mentioned