Overview of the roleAre you ready to take your career to the next level? We are on the hunt for a dynamic Parts Supervisor to join our Toyota team Dubai Al Badia, representing one of the worldxe2x80x99s most prestigious automotive brands! In this role, you will be at the heart of the parts division, ensuring an exceptional customer experience while driving parts supply, revenue growth, and customer retention. Whether it's managing retail counters or workshop operations, you'll play a vital role in delivering seamless service and top-tier solutions to our valued customers.What you will do

• Drive Sales & Revenue xe2x80x93 Achieve financial goals by strategically upselling parts, controlling discounts, and promoting accessories to hit monthly targets.
• Enhance Customer Loyalty xe2x80x93 Build long-term relationships by providing expert consultation on customer needs and recommending the right parts as per maintenance schedules.
• Ensure Operational Excellence xe2x80x93 Coordinate with Service Advisors, Job Controllers, and Technicians to track parts availability, orders, and vehicle progress, ensuring smooth, on-time delivery.
• Maintain Compliance & Quality xe2x80x93 Adhere to Standard Operating Procedures, Company Policies, and Distributor Programs to deliver a world-class customer experience.
• Optimize Stock & Revenue xe2x80x93 Monitor daily sales orders and reservations to maintain the perfect stock levels while preventing financial risks.
• Leverage Technology xe2x80x93 Accurately capture customer details in SAP, ensuring seamless data management and efficient operations.

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