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Do what you love, contribute to the community in the world, and dare to challenge the status quo! #BELIMITLESS Position Overview:The Food & Beverage Captain at Raffles and Fairmont Doha will oversee the daily operations of the restaurant, ensuring exceptional service and guest satisfaction. This role involves leading the F&B team, coordinating with other departments, and maintaining high standards of quality and efficiency.Key Responsibilities:Team Leadership:

• Supervise and lead the F&B team, providing guidance, training, and support.
• Assign duties and responsibilities to team members to ensure smooth operations.
• Foster a positive work environment and promote teamwork and collaboration.

Guest Service:

• Ensure that all guests receive prompt, courteous, and professional service.
• Address and resolve guest complaints and issues efficiently.
• Maintain a strong presence on the floor, interacting with guests to enhance their dining experience.

Operational Management:

• Oversee the setup, operation, and closing procedures of the restaurant.
• Monitor and maintain cleanliness, hygiene, and safety standards in the dining area.
• Ensure that all equipment and facilities are in good working condition.

Order and Inventory Management:

• Coordinate with the kitchen and bar to ensure timely and accurate delivery of orders.
• Assist in managing inventory levels, placing orders, and receiving supplies.
• Monitor stock levels and minimize waste.

Training and Development:

• Conduct training sessions for new hires and ongoing training for existing staff.
• Ensure team members are knowledgeable about menu items, specials, and promotions.
• Provide feedback and coaching to improve performance and service standards.

Reporting and Documentation:

• Maintain accurate records of daily operations, including sales, expenses, and guest feedback.
• Prepare and submit reports to the F&B Manager as required.
• Assist in budgeting and financial planning for the F&B department.

Qualifications

• Excellent communication and organizational skills
• Two years experience as a waiter
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional InformationOur Commitment to Diversity & Inclusion:
We are an inclusive company and our goal is to attract diverse talent, recruit and promote.

Rixos Hotels