Job Description

Manages the daily bar and restaurant operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.

Summary of Responsibilities:
- Oversees the dining area, supervises the service staff
- Creates a positive team atmosphere among team Members.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the team regularly.
- Treats all team Members fairly, with respect.
- Sets high standards for appropriate team behavior on shift.
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
- Handles guest complaints in restaurants.
- Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
- Is capable of handling irate customers with a friendly/calm attitude.
- Ensures product quality and great service.
- Shows enthusiasm about guest within the restaurant.
- Is flexible in dealing with changes/problems
- Effectively forecasts restaurant needs.
- Shifts priorities and goals as work demands change.
- Priorities tasks effectively to ensure most important tasks are completed on time.
- Delegates and follows-up effectively.
- Coaches team on how to exceed Guest expectations.
- Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.

Job Type: Full-time