Company DescriptionEvery minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.This role is for a 6 month duration on a fixed term contractResponsibilities
Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
Customer Order Processing from start to end. This includes but is not limited to:
Receive sales, program and service orders, verify terms as per quotes, confirm correct part numbers, configuration and pricing and load them on SAP as per the process needed
Create Aftermarket Sales Orders (mainly for Spare parts), and monitor warranty & service contracts
Program Sales orders to be created as per the Project Insight process by ensuring there are separate lines for products and services and also the Milestone billings
Communicate with sales staff to verify all information is correct, and clear up with sales any missing information or inconsistencies on orders
Verify stock availability of products with each Smiths entity
Inform sales of shipment dates and delays
Update sales orders in SAP in the event of changes
Create download and manipulate reports out of SAP such as
Order Intake Report
Anticipated Order Intake Report
Open Order Report
Analyse the Revenue Reports run by Finance and update with feedback
Data Entry and Maintenance of SAP data
Ownership of consolidating and maintaining quality and current sales data in SAP.
Pro-active coordination within all the departments of the organization to ensure smooth flow of business.
Complete invoicing transactions in SAP
Track shipments to confirm invoicing complies with all terms and conditions
Ensure compliance with any export certification rules
QualificationsSkills & Experience:
Knowledge of SAP (ERP tool) required
Experience in supply chain order process
Knowledge of basic accounting principles
Computer literate and knowledge of Microsoft Word, Excel, Outlook and Internet Explorer
Strong communication and problem solving skills
Strong attention to details
Customer focused
Willingness to perform tasks outside of job scope
Team Player and a can-do attitude a must
Must be decisive, driven and conscientious and interact well in a team environment.
Possess excellent organisational, communication and interpersonal skills with the ability to multi task and manage a wide range of activities.
Strong customer service skills including phone etiquette and the ability to handle stressful situations when working under pressure and strict deadlines.
Self-motivated, reliable, and accountable individual.
Must be organised and able to multi-task
Strong understanding of meeting deadlines and targets
Open and pro-actively involved in continuous improvement
Ability to work independently
Deal with different personalities and overcome communication barriers, able to work effectively in a multicultural environment
Attend program launch meetings
Additional InformationJoin us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )