Job Description

• Manage New Orders in Website
• Check notifications from website for new Orders
• Update the new Order details in the Sales Sheet
• Prepare Invoice and Delivery note for courier
• Inform Courier for pickup
• Once the order is picked up update the status in Sales Sheet and Inventory Sheet
• Manage Refund of Orders
• Manage Orders to External Stores
• prepare all the documents required for handing over inventory to shops
• Pay By Link Orders
• As per instruction from the manager prepare the pay link from website
• Update the order details in Sales Sheet and Inventory Sheet
• Follow all steps for processing the new order
• Prepare Purchase Orders to Suppliers
• Manage website contents
• Upload the product images and description in the website
• Upload the other sections like Press etc in website as per the instruction from the owner
• Check the website backend Information
• Check on daily basis whether there are any declined transactions
• Find out the reason for transaction decline and inform the manager immediately
• Basic modifications in Artworks
• Make modifications in art work at a basic level using Adobe tools
• Check Website Health
• Check daily whether there are any downtime for the website
• Highlight cases which leads to Revenue leakages
• Provide suggestions to improve processes and sales
• Social Media Page Updates
• Based on Instruction from the owner, update the social media pages.
• Customer Service - Handle customer queries
• Co-ordinate with External Parties
• Follow-up with courier companies for timely delivery
• Liaise with IT service provider for any website, Email, Social media pages issues
• Liaise with Company's Accountant and accountants of suppliers
• Coordinate with collaborating partners to organize and plan exhibitions and events to effectively showcase our items. This includes managing logistics, liaising with partners, and ensuring successful event execution.
• Admin Jobs
• Inform the manager on Trade License renewal dates
• Diarize all other renewal dates such as domain, hosting , AMC renewals, Supplier contracts or any other contracts renewals

Skill Set of the Employee

• Expert in MS Excel and MS Word
• Basic designing skills in Adobe Photoshop
• Good Verbal and Written Communication skills in English
• Basic knowledge in handling e-commerce website

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month

Application Deadline: 08/11/2024
Expected Start Date: 10/11/2024