1. Lead, direct and manage the sales, service and overall business operations of the showroom including payment collection.
2. Train & motivate showroom sales & support employees to handle customer queries & bring to the notice of management, about products' non-availability.
3. Responsible for handling customer queries, preparation of quotations pertaining to materials & machines, data entry & ensure timely collection of payment from customers.
4. Directly responsible for the overall 'look & feel' of the showroom including materials upkeep, display of materials, lighting including customer touch-point analysis. Providing first class customer experience.
5. To help maximise sales for the showroom through online & offline platforms.
6. Carry out stock management and showroom operation processes to help minimise risk and costs.
7. Should be responsible in taking a lead role in handling complaints at the showroom thereby ensuring customer satisfaction at high levels.
8. Responsible in cash handling & ensuring proper handing over of cash to the Accounts Department on regular intervals.
9. Attend sales inquiries, provide customers with quotations & ensure that the quotations are converted to sales by proper follow-up & ensure on-time collection of payment.
10. Ensure safety & security of the customers, staff, and products in the showroom.
11. To handle delivery coordination with logistics team for customer orders as per requirements.
Job Type: Full-time
Pay: AED4,000.00 - AED6,000.00 per month
Ability to commute/relocate:
• Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Sales/Operations: 3 years (Required)
Language:
• English (Required)
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