Job Description

Position : Operations Manager

Industry : Building Materials Supply (Sanitaryware and Tiles)

Location : Sharjah

Reports To : Managing Director

Department : Operations

Job Overview:

The Operations Manager will be responsible for overseeing the supply chain, inventory management, procurement, and distribution of sanitaryware and tiles. Leveraging a background in finance, this role requires the ability to manage both operational functions and financial performance, ensuring cost optimization and efficiency. The Operations Manager will play a pivotal role in streamlining processes, controlling budgets, and driving profitability while maintaining high standards of quality and service.

Key Responsibilities:

1. Operational Oversight:

- Manage day-to-day operations related to procurement, inventory, warehousing, and distribution of sanitaryware and tiles.

- Ensure timely and cost-effective sourcing of materials, working closely with suppliers to maintain competitive pricing and quality.

- Coordinate with logistics teams to streamline transportation and delivery processes, ensuring prompt and accurate deliveries.

- Monitor and maintain optimal inventory levels to meet customer demand without overstocking or understocking.

- Develop and implement operational processes to improve efficiency, reduce costs, and maintain high product quality.

2. Financial Management:

- Oversee budgeting, forecasting, and financial planning for operations to ensure cost control and financial efficiency.

- Analyze cost structures and identify areas for cost-saving opportunities in procurement, warehousing, and logistics.

- Monitor key financial metrics such as profit margins, operational costs, and inventory turnover to ensure business profitability.

- Work closely with the finance department to ensure accurate financial reporting, cash flow management, and adherence to budgetary goals.

3. Vendor and Supplier Relations:

- Develop and maintain strong relationships with suppliers of sanitaryware and tiles, negotiating favorable terms and pricing.

- Assess and evaluate supplier performance, ensuring product quality, delivery timelines, and cost-effectiveness.

4. Process Improvement & Strategy:

- Lead initiatives to optimize supply chain management, warehousing, and logistics processes.

- Identify and implement technology solutions or software systems to streamline operations and improve tracking and reporting.

- Develop strategies to enhance customer satisfaction and improve service delivery standards.

5. Team Leadership:

- Manage and lead operational staff, ensuring they are well-trained, motivated, and aligned with company goals.

- Foster a culture of continuous improvement and teamwork within the operations team.

- Provide guidance and mentorship to junior staff, ensuring their development and growth within the company.

6. Compliance & Risk Management:

- Ensure all operational activities comply with industry regulations, health and safety standards, and environmental laws.

- Manage risks associated with supply chain disruptions, financial challenges, and operational bottlenecks.

Qualifications:

- Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field.

- 8+ years of experience in operations management, preferably in the building materials sector (sanitaryware and tiles).

- Strong financial acumen with a background in finance management or experience in financial oversight.

- Proven ability to manage procurement, supply chain, inventory control, and logistics.

- Experience in negotiating with suppliers and managing vendor relationships.

- Proficiency in ERP systems, supply chain management software, and financial reporting tools.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent leadership, communication, and organizational abilities.

Preferred Skills:

- Experience in cost reduction initiatives and financial planning.

- Knowledge of the sanitaryware and tile industry, including market trends, products, and suppliers.

- Strong understanding of logistics management and warehousing practices.

Job Types: Full-time, Permanent, Contract