Operations Manager Mcledger

UAE, United Arab Emirates

Job Description

Company Description

Are you ready to join a dynamic team that\'s transforming the way small businesses manage their finances? At McLedger Accounting Service, we\'re not just offering a service; we\'re providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We\'re the trusted extension of their team, their Finance & Accounting Department. In our quest for excellence and expansion, we are on the lookout for an a Operations Manager to join our team.


  • Develop and execute strategies to maintain and expand client relationships, aiming for high client satisfaction and retention rates.
  • Lead and manage OPS teams, providing guidance, mentorship, and performance feedback to ensure the highest levels of productivity and job satisfaction.
  • Implement and refine operational processes to maximize efficiency and productivity, identifying areas for improvement and implementing necessary changes.
  • Ensure the quality and accuracy of financials and services provided to clients by conducting regular reviews and audits.
  • Define and monitor key performance indicators (KPIs) for the operations department, tracking progress and taking action to achieve departmental goals.
  • Act as a point of escalation for resolving complex client or operational issues, working collaboratively with internal teams to find effective solutions.
  • Participate in Recruiting and training, and managing operational staff, ensuring they have the necessary skills and resources to perform their roles effectively.
  • Foster a positive and productive work environment, promoting teamwork and professional development.
  • Maintain accurate records and documentation of operational activities.
  • Manage monthly and quarterly accounting closing cycles.
  • Suggest operational procedures and ensure they are followed

Qualifications
  • 5 years of Experience
  • 2 years in Dubai
  • previous experience working in an accounting firm.
  • Auditing experience is a MUST
  • Managerial skills

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Job Detail

  • Job Id
    JD1608209
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UAE, United Arab Emirates
  • Education
    Not mentioned