Black & Grey HR is currently hiring for an "Operations Manager" position at a luxury transportation company in Dubai, UAE. The main responsibility of this role is to oversee day-to-day operations, ensuring smooth efficiency and upholding the company\'s excellent reputation.
Other responsibilities include:
- Supervising the management, maintenance, and scheduling of the luxury vehicle fleet, ensuring compliance with safety regulations and maintaining top condition.
- Providing effective leadership to the operations team, which includes chauffeurs, dispatchers, and administrative staff. This involves setting performance objectives, conducting regular reviews, and fostering a positive work environment.
- Collaborating with the finance department to create and manage budgets for operations, aiming for cost-effectiveness while maintaining high service quality.
- Organizing training programs for staff to enhance their skills and knowledge in areas such as customer service, safety protocols, and vehicle operations.
- Analysing operational data and key performance indicators (KPIs) to identify areas for improvement, implement solutions, and optimize efficiency.
Requirements
- Bachelor\'s degree in Business Administration.
- 5 to 6 years of experience in luxury transportation management.