Job Description

Job Title: Operations Manager

Position Overview: The Operations Manager will be responsible for ensuring the efficient operation of the firm by overseeing daily activities, collaborating with senior management to formulate strategies, and ensuring regulatory compliance across all branches. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a solid understanding of operational processes, Intellectual Property practices and technology solutions.

Key Responsibilities:

Operational Management:

• Oversee the daily operations of the firm, ensuring smooth and efficient workflow.
• Develop, implement, and refine operational policies and procedures.
• Monitor operational performance and implement improvements as needed.

Strategy and Compliance:

• Collaborate with other senior management to formulate and implement business strategy.
• Design policies that align with the overall strategy of the organization.
• Ensure compliance with local and international laws, regulatory requirements, and internal policies.
• Conduct regular audits and reviews to ensure adherence to standards.

Team Leadership:

• Lead and manage a team of professionals, fostering a positive and productive work environment.
• Conduct recruitment, training, and performance evaluations of team members.
• Organize regular team meetings to communicate goals and updates.
• Mentor and motivate teams to achieve productivity and engagement.

Client Relations:

• Maintain and enhance client relationships, ensuring high levels of satisfaction.
• Address client inquiries and issues promptly and professionally.
• Collaborate with legal and business development teams to improve client services.
• Manage contracts and relations with clients, associates, and partners.

Project Management:

• Manage and coordinate various projects, ensuring timely and successful completion.
• Allocate resources effectively and manage project timelines and budgets.
• Identify and mitigate risks associated with projects.

Financial Oversight:

• Assist in budget preparation and financial planning.
• Monitor and control operational expenses to help the organization optimize costs and benefits.
• Ensure compliance with financial regulations and internal policies.

Performance and Improvement:

• Report on operational performance and suggest improvements.
• Evaluate risk and lead quality assurance efforts.
• Ensure the implementation of efficient processes and standards across the organization.

Qualifications:

• Proven experience as an Operations Director or similar role in a dynamic business environment.
• Minimum of 7 years of experience in operations management or related field.
• Strong understanding of business functions & Intellectual property field.
• Demonstrable competency in strategic planning and business development.
• Excellent organizational and leadership abilities.
• Outstanding communication and interpersonal skills.
• Knowledge of intellectual property laws and regulations is mandatory.
• In-depth knowledge of corporate governance and general management best practices.
• Relevant certifications such as PMP (Project Management Professional), Six Sigma, or ITIL are preferred.

Key Competencies:

• Strategic thinking and planning
• Leadership and team development
• Client-focused service delivery
• Financial acumen
• Technological proficiency
• Risk management and compliance

What We Offer:

• Competitive salary and benefits package.
• Opportunity for career advancement and professional growth.
• A collaborative and supportive work environment.
• Ongoing training and development opportunities.
• Medical insurance for you.
• Airfare ticket to your home country.

Job Type: Full-time

Pay: AED15,000.00 - AED25,000.00 per month

Ability to commute/relocate:

• UAE: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operation Management: 7 years (Required)
• Intellectual Property: 5 years (Required)