Operations Manager Guest Relations
United Arab Emirates, United Arab Emirates
Job Description
Operations Manager xe2x80x93 Guest RelationsLocation: Dubai, United Arab EmiratesSalary: Market relatedOur client is a holiday property rentals company, offering luxury at esteemed locations across the UAE.As a niche market and a growing portfolio, we are seeking a seasoned professional in the Short-Term Rental / Real Estate market to join their team.Key role, reporting directly to the CEO, is to manage and oversee all day-to-day operations with regards to Guest Relations, property housekeeping and maintenance.Responsibilitiesxc2xb7 Handle and manage difficult situations effectively to an acceptable resolutionxc2xb7 Oversee and direct the maintenance managerxc2xb7 Check in guests on the DTCM portal and ensure DTCM / DED unit compliance matters and inspections.xc2xb7 Run day-to-day check-in and check-out procedures for properties and be the guests primary point of contact.xc2xb7 Conduct final inspections / reviews of each unit after housekeeping and maintenance teams complete their dutiesxc2xb7 Ensure VIP guests are satisfied, and needs are met - including providing a basic concierge service for bookings, airport transfer, car hire, local attraction recommendations, etc.)xc2xb7 Develop relationship with guests, such that you become a key contact for them, awareness of their itinerary
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Job Detail
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Job IdJD1767340
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned