Job Description

Job description

Important Note: IF YOU DO NOT HAVE SIGNIFICANT EXPERIENCE IN FURNITURE BUSINESS, PLEASE DO NOT APPLY.

COMPANY INTRODUCTION

Introducing MAAC Home, a luxury furniture brand born in Dubai, where your dream home takes shape. We are thrilled to embark on this exciting journey, redefining the world of home decor and furnishings. Our mission is clear and ambitious to transform your living spaces into stylish, comfortable and inspiring havens.

At MAAC Home, we recognize that your home reflects your unique taste and personality. That is why we are unveiling an exclusive collection of over 1000 designs that will captivate your imagination. Our commitment to excellence is solid with leveraged cutting-edge e-commerce to bring our premium products closer to you.

We are dedicated to staying ahead of the curve, regularly updating our inventory to offer the latest trends and innovations in home furnishings. With a timeless range of modern marvels, there is something for everyone at MAAC Home.

MAAC Home surpasses mere products as we are dedicated to crafting an exceptional shopping experience. Our team is here to guide your every step and help you create your dream home. Our values of trust, mutual responsibility and transparency reinforce everything we do, ensuring you can shop with confidence in the global marketplace.

Welcome to MAAC Home, where the possibilities for your home are limitless. Join us on this exciting journey and together, let us turn your dream home into reality.

Job Summary:
We are seeking a dynamic and highly skilled Operations Manager with in-depth knowledge and experience in the furniture and home decor business. The ideal candidate will have a proven track record of managing all aspects of a business, including micro-management, e-commerce, offline retail operations, and B2B dealings. This role demands an individual who is capable of independently managing the entire spectrum of operations while ensuring business growth and efficiency. A UAE driving license is mandatory for this role.

Key Responsibilities:

1. Business Operations Management

• Oversee day-to-day operations across all channels: e-commerce, offline retail stores, and B2B.
• Develop and implement operational strategies to meet business objectives and enhance profitability.
• Streamline processes to ensure smooth and efficient business operations.
• Monitor inventory management, procurement, and supply chain processes.
• Supervise and monitor warehouse team and operations to ensure timely order fulfillment and inventory accuracy.
• Manage and optimize e-commerce platforms to increase sales and customer satisfaction.
• Collaborate with digital marketing teams to drive traffic, improve conversion rates, and enhance the user experience.
• Analyze online sales metrics and develop strategies to improve performance.
• Set and monitor e-commerce sales targets and ensure they are achieved.

2. Offline Retail & B2B Management

• Supervise and ensure the efficient functioning of offline retail stores.
• Monitor store performance and follow up on sales targets to drive growth.
• Build and maintain relationships with key B2B clients to secure long-term partnerships.
• Manage showroom displays and ensure alignment with brand standards.

3. Sales Promotion and Marketing

• Develop and execute marketing strategies and campaigns to boost sales across all channels.
• Create sales promotions, discounts, and loyalty programs to attract and retain customers.
• Collaborate with the marketing team to align branding and promotional activities with business objectives.
• Monitor the effectiveness of marketing initiatives and adjust strategies to optimize results.

4. Team Leadership

• Lead and motivate the team to achieve operational excellence.
• Conduct regular performance reviews, training sessions, and team-building activities.
• Address operational issues promptly and efficiently.

5. Micro-Management

• Be involved in detailed aspects of the business, ensuring every task is executed to perfection.
• Handle critical issues related to customer service, logistics, and vendor relationships personally.

6. Financial Oversight

• Monitor and control operational budgets to minimize costs and maximize profitability.
• Analyze financial reports to assess business performance and identify areas for improvement.

7. Compliance and Standards

• Ensure all operations comply with local regulations and company policies.
• Maintain high standards of quality and customer service across all business channels.

Key Requirements:

• Sector Experience: Furniture sector experienced ONLY.
• Educational Background: Bachelor's degree in Business Administration, Operations Management, or a related field. Advanced degrees are a plus.
• Industry Experience: Minimum of 5 years of experience in the furniture and home decor business, including both online and offline channels.
• Skills:
• Strong operational management and organizational skills.
• Deep understanding of e-commerce platforms and retail store operations.
• Excellent negotiation and relationship-building skills for B2B dealings.
• Proficiency in marketing strategies and sales promotions to drive revenue growth.
• Ability to micro-manage and pay attention to the smallest details.
• Experience in monitoring warehouse teams and ensuring operational efficiency.
• Technical Knowledge: Proficiency in inventory management systems, ERP tools, and analytics platforms.
• Driving License: A valid UAE driving license is mandatory.
• Personal Attributes:
• Self-motivated and capable of working independently.
• Exceptional problem-solving skills and a solution-oriented mindset.
• Strong leadership and communication skills.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to lead and grow within a fast-paced and dynamic industry.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: AED6,000.00 - AED10,000.00 per month