Job Description

OPERATIONS MANAGER : UAE An exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 10 stores. We are looking for someone that has high energy and a great personality. Operations Manager responsibilities include but not limited to: * Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the period * Identify, train and develop successors for the position * Motivate, train, mentor /coach, and develop the team directly reporting to the OPMs as well as one level below direct reports * Monitor KPIs for the stores and respond to results * Visit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to procedures * Observe customer trend in the region and responds to improve customer experience in the restaurant * Review and align regional management team on mystery shopper scores and improve periodic results * Visit competition in the region and observe for opportunities to improve the restaurant * Accountable to research and provide new market location to the GM for potential expansion * Review and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurant * Accountable to area restaurant profit KPIs * Review and monitor restaurants profit KPIs and provide corrective action to improve the periodic results * Responsible for reviewing, approving and managing area KPIs Qualifications and Experience: * Bachelors/Masters degree * 5 years experience * Must have GCC experience * Casual/gourmet dining experience * Knowledge of business management and HR principles and practices Salary Package: AED25k:30k pm