Operations Manager
Dubai, United Arab Emirates
Job Description
OPERATIONS MANAGER xe2x80x93 UAEAn exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 10 stores.We are looking for someone that has high energy and a great personality.Operations Manager responsibilities include but not limited to:
- Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the period
- Identify, train and develop successors for the position
- Motivate, train, mentor /coach, and develop the team directly reporting to the OPMxe2x80x99s as well as one level below direct reports
- Monitor KPIs for the stores and respond to results
- Visit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to procedures
- Observe customer trend in the region and responds to improve customer experience in the restaurant
- Review and align regional management team on mystery shopper scores and improve periodic results
- Visit competition in the region and observe for opportunities to improve the restaurant
- Accountable to research and provide new market location to the GM for potential expansion
- Review and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurant
- Accountable to area restaurant profit KPIs
- Review and monitor restaurants profit KPIs and provide corrective action to improve the periodic results
- Responsible for reviewing, approving and managing area KPIs
- Bachelors/Masterxe2x80x99s degree
- 5 yearsxe2x80x99 experience
- Must have GCC experience
- Casual/gourmet dining experience
- Knowledge of business management and HR principles and practices
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Job Detail
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Job IdJD1770262
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:25000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned